Gillman Subaru San Antonio

We had had a very bad experience at 3 other dealers, but Fernando and Tim gave us exceptional service. They were knowledgeable and helpful---never pushy. They went on a hunt for the right car for us and t Fernando and Tim gave us exceptional service. They were knowledgeable and helpful---never pushy. They went on a hunt for the right car for us and the right price. We were very happy with the service they gave us and would definitely recommend them and this dealership to others. The car is exceptional---we did our research before coming in and weren't disappointed in the quality. It is fun to drive! Thanks, Tim and Fernando! We are happy customers. You do a great job making customers feel at ease and earned our trust with your honest and sincere concern regarding the finding of the right car for us. More

To start off with, Tim is not the "typical" pushy salesman. He is direct and down to earth. I already knew exactly what I wanted before ever stepping foot in any dealership which helped on my behalf. salesman. He is direct and down to earth. I already knew exactly what I wanted before ever stepping foot in any dealership which helped on my behalf. Tim was very professional and if there was something he did not know, quick to point you in the right direction. He will go out of his way to ensure that his customer is taken care of. I would recommend purchasing a Subaru from him any day and if you are not fully satisfied with him not knowing every technical aspect of a vehicle, then research it some yourself. Do you really want to go to any dealership and expect to rely on what the salesman tells you? That should be the standard for any major purchase. I have experienced salesmen that will tell you whatever you want to hear to make a deal. Immediately (not even 10 minutes into conversation) Tim informed me of all my different options and what he thought would be in my best interest. Bottom line, I will probably purchase my next vehicle at Gillman as well if Tim is still around. More

The salesman, Tim Gartner, was excellent. We already knew that we wanted a Subaru Forester, so it was just a question of: (a) would we buy the old model or wait for the new one to come out, and (b) which dea that we wanted a Subaru Forester, so it was just a question of: (a) would we buy the old model or wait for the new one to come out, and (b) which dealership would we use (we were considering going to Austin where the options looked better than in San Antonio). We had bought our first Forester from North Park in 1998 and had been VERY dissatisfied with their sales person (who is no longer there, so we would have gone to that dealership while shopping, despite that bad experience more than 10 years ago). Tim got our business by replying to my husband's query (via Edmunds.com) very promptly - so promptly that we came to the showroom immediately after my husband's plane landed that same day. He gave us excellent information about car features and other factors that we needed to consider. We were satisfied in every way with his helpfulness and straightforwardness. That - more than anything else about our experience in buying this new car - is the reason we would recommend this dealership. More