Salesman was very considerate of my special needs. He was honest, fair, and to the point. It was a pleasant experience. He went the extra mile in helping me and I feel he gave me a very good deal.
"Repair of driver-side sun visor"
The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt and efficient, made the repair without an appointment and didn't charge us. Holly and Justin are exceptional employees and a pleasure to deal with. Haven't experienced service like this from other dealerships.
I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very helpful. They are pleasant, knowledgeable, and go out of their way to help; They are assets to the Gloucester Toyota team.