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Golden Circle Ford Parsons - Service Center

Parsons, TN

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2 Reviews

2 Reviews of Golden Circle Ford Parsons - Service Center

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December 16, 2023

I have been coming to this Ford dealership since I have lived in Decatur County. Recently the dealership was purchased by Golden circle and all of their prices have increased. Before I would get a basic oi More

by kasey9385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave technican
November 06, 2023

I took my 2013 explorer to this dealership and had nothing but trouble getting parts service and warranty help. They had my cat for a week and nothing was done. Don't ever go there and find some other More

by wpforn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim service manager. Big boss above him is a dishonest liar
Nov 20, 2023 -

Golden Circle Ford Parsons responded

I'm sorry to hear about your recent experience. We wanted to inform you that Golden Circle Auto Group has recently acquired Tennessee Valley Ford and is now under new management as of this month. After reviewing our service records, it appears that we haven't had the pleasure of serving you between the 1st of this month and today. To address any concerns or issues you may have, we kindly request you to email us your contact information. This will allow us to get in touch with you directly to discuss your needs and ensure that you are taken care of promptly. We value your feedback and look forward to the opportunity to improve your experience with our new management. Thank you for considering Golden Circle Auto Group for your automotive needs. The Golden Circle Team knowlin@goldencircle.com

Nov 20, 2023 -

wpforn responded

I wouldn't let Tim your service manager, or his boss that lied to me about a part and servicing my vehicle during your transition and the week you aquired the facility touch my vehicle ever again. They are dishonest and don't deserve the opportunity to work for me or anyone else they are ano star couple of liars