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Goldstein Subaru

Albany, NY

4.7
332 Reviews

1754 Central Ave.

Albany, NY

12205

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332 Reviews of Goldstein Subaru

October 31, 2023

Quality workmanship and parts. A nice atmosphere for waiting and friendly staff. Usually not long to get an appointment. Excellent communication with the customer. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 03, 2023 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

October 07, 2023

I have been a long time customer. Service is great. Sales force is professional and personable. I trust them, which I do not say lightly. More

by teresasnyder45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Khattar
Oct 13, 2023 -

Goldstein Subaru responded

Thank you for sharing your amazing experience. If you're ever in need of more help, please let us know!

October 04, 2023

Goldstein Subaru treats customers with courtesy and respect and are helpful but not too high pressure. I’m in my third Outback from Goldstein! More

by dderosia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin in sales and JP in credit dept , DJ McArdle
Oct 13, 2023 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2023

Customer service is their objective and it shines out with each trip to the dealership More

by Knute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Don, Aaron
Sep 29, 2023 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2023

Organized, customer oriented, immaculate inside and outside,very friendly and helpful, mostly… asked if I needed help, proceeded to tell me he had to take a call. I found someone else to help me. I can More

by Audrey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori, man with pink shirt and a beautiful head of white head. Others also
Sep 27, 2023 -

Audrey responded

Great work guys! He had white hair. I have no idea if his head was white. Also i spelled “wait” incorrectly wait, not weight’ Just sayin

Sep 27, 2023 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied! And Yes, Saturday is a very busy day for all of our departments.

September 22, 2023

I Bought my vehicle a few years back from Goldsteins and returned for service ever since. They have been pleasant to deal with have never had a problem with the the service department or service writers. Ev More

by Ljcdjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Defiore
Sep 27, 2023 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2023

Car flooded, called Suburu. They took care of my car- staff support was outstanding! Great More

by Linda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 19, 2023 -

Goldstein Subaru responded

Hello Linda, we are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 07, 2023

Service is good and reliable. Service is timely. Did have to wait a long time. More

by jnorth2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 08, 2023 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 03, 2023

Always friendly, always thorough and always someone available to answer any questions. Would do business here again. More

by Subee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Sep 05, 2023 -

Goldstein Subaru responded

Your satisfaction is our top priority. Thank you again for choosing Goldstein Subaru and we hope to see you again

September 02, 2023

The best part of buying my new Subaru Crosstrek was the hospitality of every individual at Goldstein Subaru. I didn’t feel intimidated- I didn’t feel rushed- They were so pleasant to work with. I boug More

by yeahlisam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, DJ McArdle
Sep 05, 2023 -

Goldstein Subaru responded

We are so glad you enjoyed working with Amber! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

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