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Goldstein Subaru
Albany, NY
330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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330 Reviews of Goldstein Subaru
November 25, 2023
GOLDSTEIN is reliable, responsible and very polite. They are fair in their business dealings, saving me money. Their customer waiting area is clean, comfortable and safe. WE ALL MISS THE FRESH POPCOR They are fair in their business dealings, saving me money. Their customer waiting area is clean, comfortable and safe. WE ALL MISS THE FRESH POPCORN, but know that it is GOLDSTEIN operating in the better interests of the customers..😊 More
by Allthepeople2020
Employees Worked With
DJ McArdle
November 24, 2023
I love Subaru family cars and just stared my third Forester. I check dealerships for comparison and comb back to Goldstein Subaru, not only to buy a car but also to maintain it and keep in good shape. Forester. I check dealerships for comparison and comb back to Goldstein Subaru, not only to buy a car but also to maintain it and keep in good shape. This week I went to update a inspection ticket, and it was fast, couple of tea and checking an email on the phone, and my car was ready. Smiling friendly staff is a big plus. Good job guys. More
by bkszym
Employees Worked With
DJ McArdle
November 22, 2023
Very unhappy with the service I received. Never received any updates on the status of my car and it was held overnight without any notification. After multiple unsuccessful attempts to reach Never received any updates on the status of my car and it was held overnight without any notification. After multiple unsuccessful attempts to reach my service writer Lori, I called the SM Brandon and was unable to reach him. Finally, late in the day on day 2, the receptionist was able to track down my paperwork and inform me my car was ready. Again, no call or text form Lori. To boot, they never fixed the check engine problem. I understand they're busy, but a brief update call or text is not too much to ask. When I picked up my car, I was told it was parked in the first 2 rows out front. Nope! It was parked all the way in the back. More
by J.Schlipmann
Employees Worked With
Lori and Brandon, DJ McArdle
November 21, 2023
I have been doing business with Goldstein and Joe Khattar for years now. Joe is a great salesman and that is what keeps bringing me back. Always a good deal and pleasant staff to work with at Goldstein’s. for years now. Joe is a great salesman and that is what keeps bringing me back. Always a good deal and pleasant staff to work with at Goldstein’s. More
by lstein1
Employees Worked With
Joe Khattar
November 10, 2023
My car was taken in promptly and finished in the time promised. Gentleman took time to go over everything done and status of many other things. They even washed it. promised. Gentleman took time to go over everything done and status of many other things. They even washed it. More
by luey79
Employees Worked With
DJ McArdle
October 31, 2023
Quality workmanship and parts. A nice atmosphere for waiting and friendly staff. Usually not long to get an appointment. Excellent communication with the customer. A nice atmosphere for waiting and friendly staff. Usually not long to get an appointment. Excellent communication with the customer. More
by Anthony
Employees Worked With
Paul
October 07, 2023
I have been a long time customer. Service is great. Sales force is professional and personable. I trust them, which I do not say lightly. Service is great. Sales force is professional and personable. I trust them, which I do not say lightly. More
by teresasnyder45
Employees Worked With
Joe Khattar
