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Goldstein Subaru

Albany, NY

4.7
332 Reviews

1754 Central Ave.

Albany, NY

12205

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332 Reviews of Goldstein Subaru

December 01, 2023

Please w dealership but noticed a few challenges lately. A 20 minute wait to get inside and w appointment ahead of time. A 3 hour wait f oil change and tire rotation. Also a much higher priced coupon p More

by denisemeehan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Doug,
Dec 02, 2023 -

Goldstein Subaru responded

We are very sorry your service took longer than anticipated. We have kept growing over the years and it has been challenging to keep to our own high standards that our customers expect. We are making changes to add additional capacity to not only our main repair shop, but also adding a 3rd team for our Express lane maintenance division. These changes are being implemented and we hope you will give us another chance to provide you the type of service you deserve and we expect to provide.

November 28, 2023

Rob and Team exceeded all expectations. I ordered a car. Went home and completely changed the car. Rob rolled with it and changed the order. I expected to wait 8 weeks. I had the car in 3 w More

by TimR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Albright
Nov 28, 2023 -

Goldstein Subaru responded

We are so glad you enjoyed working with Rob! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

November 25, 2023

GOLDSTEIN is reliable, responsible and very polite. They are fair in their business dealings, saving me money. Their customer waiting area is clean, comfortable and safe. WE ALL MISS THE FRESH POPCOR More

by Allthepeople2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Nov 28, 2023 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2023

I love Subaru family cars and just stared my third Forester. I check dealerships for comparison and comb back to Goldstein Subaru, not only to buy a car but also to maintain it and keep in good shape. More

by bkszym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Nov 28, 2023 -

Goldstein Subaru responded

Ae are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 22, 2023

Very unhappy with the service I received. Never received any updates on the status of my car and it was held overnight without any notification. After multiple unsuccessful attempts to reach More

by J.Schlipmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori and Brandon, DJ McArdle
November 21, 2023

I have been doing business with Goldstein and Joe Khattar for years now. Joe is a great salesman and that is what keeps bringing me back. Always a good deal and pleasant staff to work with at Goldstein’s. More

by lstein1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Khattar
Nov 21, 2023 -

Goldstein Subaru responded

We are so glad you enjoyed working with Joe! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

November 20, 2023

The service was handled well, and I was able to get rid of waste motor oil as well, which I was glad to be able to do. More

by GREENEBRIAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Nov 21, 2023 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 18, 2023

Goldstein is my family dealership and I trust they will take good care of my car. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Nov 21, 2023 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

November 10, 2023

I had an appointment and they took the car in and performed the service in a very timely manner. More

by ameehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Nov 10, 2023 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

November 10, 2023

My car was taken in promptly and finished in the time promised. Gentleman took time to go over everything done and status of many other things. They even washed it. More

by luey79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Nov 10, 2023 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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