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Gordie Boucher Ford of Menomonee Falls - Service Center
Menomonee Falls, WI
1,000 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,000 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center
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November 26, 2019
Service is not like it used to be. Last few times I had to have my car serviced they would never check to see that I have a package that covers my entire car from bumper to bumper. Once Last few times I had to have my car serviced they would never check to see that I have a package that covers my entire car from bumper to bumper. Once they try to make me pay for a tire that I did not need to pay for. This final time she did not check to see if I had coverage for oil changes. This is something that I am not used to thank you More
by AFRODANCER
Verified CustomerEmployees Worked With
Terrance Ilion
Helpful November 26, 2019
Oil change Work was started on time and with the works checkup was done in a short amount of time. Everything they did was explained well and areas that were ch Work was started on time and with the works checkup was done in a short amount of time. Everything they did was explained well and areas that were checked gone over with me. More
by POKOLO
Employees Worked With
Lucas Filbert
November 26, 2019
Service I brought my car in for an oil change, etc. at the appointment time. Admittance was timely and I was directed to a service desk where Mercedes took g I brought my car in for an oil change, etc. at the appointment time. Admittance was timely and I was directed to a service desk where Mercedes took good care of me. The waiting room was well-appointed and clean. I had a cup of coffee and a cookie while waiting. The service was soon completed and I was on my way. More
by PACIFICLEE
Employees Worked With
Mercedes
November 26, 2019
Tires and Brakes I’ve been going to Boucher Ford for ten plus years. Always pleased with their work and professionalism. All staff are welcoming and friendly. Shuttle I’ve been going to Boucher Ford for ten plus years. Always pleased with their work and professionalism. All staff are welcoming and friendly. Shuttle service a bonus too! More
by DFRITSCH
Employees Worked With
Charles Pleugers , Gordie Boucher
November 26, 2019
25 minutes late, washed everything in rear thru car wash I showed up 10 minutes early for my 4pm appointment and was told they were on time and went to the lounge. Had beverages and snacks, 4:15 my truck was I showed up 10 minutes early for my 4pm appointment and was told they were on time and went to the lounge. Had beverages and snacks, 4:15 my truck was still sitting in the service bay. I wasn’t in a hurry but was heading north when I was finished. About 4:25 they pulled my truck in. Took about 45 minutes for oil change and rotation. The advisor came in gave me the bill and said everything was good and he was pulling it around. Walked outside to find my truck dripping from a car wash. Normally that’s what I would expect but I had the back filled up with gear to go hunting up north. My heater, suitcase, totes with gear. Needless to say I was pissed. I talked to a manager and he apologized but the damage was done. I spent most of the night drying stuff out when I reached my destination not what I was hoping to due. More
by kgenske78
Employees Worked With
Don’t remember
November 26, 2019
Outstanding service! Thanks for the outstanding service. Walking out to our clean Explorer was like the day we purchased it. We always drive away with an extremely positi Thanks for the outstanding service. Walking out to our clean Explorer was like the day we purchased it. We always drive away with an extremely positive experience! More
by rklingele
Employees Worked With
Emily Knope
November 26, 2019
Great Service! This dealership takes care of my fleet vehicles and they are always honest and accommodating! Great work by Charles in the service drive and Joe is s This dealership takes care of my fleet vehicles and they are always honest and accommodating! Great work by Charles in the service drive and Joe is sales. More
by GMICHELI
November 26, 2019
Always a positive experience I dropped my F150 off for standard service and mentioned an issue that I noticed with the exhaust manifold. The issue was addressed and I was notified I dropped my F150 off for standard service and mentioned an issue that I noticed with the exhaust manifold. The issue was addressed and I was notified immediately. Always a positive experience at Boucher dealerships. More
by nick@engmet.com
November 26, 2019
Always a pleasure to have my vehicles serviced at Boucher Fo I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have bought cars from Jeff Schwister who has always been great to deal with. I will continue to do business with Boucher Ford. More
by DBARGHOLZ
November 26, 2019
service work initial oil change. This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints More
by TLUEDKE
