Grand Prairie Ford

Will help me.. Looking into purchasing a new vehicle in the month of July..Never purchased one by myself..However Mr.Ron King, assured me that it will be a complete Looking into purchasing a new vehicle in the month of July..Never purchased one by myself..However Mr.Ron King, assured me that it will be a complete walk through. Thanks for your help and I'm looking forward to talking with you again. Sandra Jones More

Purchase of used Challenger RT Classic Our salesman Joe Brown was very helpful . Worked with us on price and was very patient . I highly recomend him. Ask for Joe Brown when you go there! Our salesman Joe Brown was very helpful . Worked with us on price and was very patient . I highly recomend him. Ask for Joe Brown when you go there! Also would like to thank Shawn Leggett, he was also very helpful. Thanks . More

GP Ford great place to get a new F250 Great experience at GP Ford. I bought a new F250 and the sales staff were great. They were polite, friendly and knowledgeable. The dealership was w Great experience at GP Ford. I bought a new F250 and the sales staff were great. They were polite, friendly and knowledgeable. The dealership was well stocked with the trucks I wanted to see and was very clean. I bought 3 trucks at GP Ford and will keep going back. More

Horrible place of buisness If 0 stars were allowed this place would get it. They could care less about their customers and are all crooks. I wouldn't ever buy a car here and for If 0 stars were allowed this place would get it. They could care less about their customers and are all crooks. I wouldn't ever buy a car here and for sure wouldn't have my car serviced there AGAIN. Their service times are horribly slow and they wont service the car correctly. The management is this facility is poor and something needs to change quickly. From the reading of other reviews it seems like this Dealership is garbage. DON'T MAKE THE MISTAKE I DID!! AVOID THIS PLACE!!!! More

Manager Disrespectful and Owner Did Nothing I went in on 9/21 to look at Ford Flex they had for sale. When we finally found the one we liked, we proceed to begin negotiations. We were trading in I went in on 9/21 to look at Ford Flex they had for sale. When we finally found the one we liked, we proceed to begin negotiations. We were trading in a car that we still had a note on. When they went to appraise the car, they came back with the minimum offer of 500 dollars......I traded in a car two years older and 67,000 miles more a month ago and we began at 1500......So we left when the on duty manager came out and said we couldnt get any more. 9/22 Grand Prairie Ford calls us and tells us that magically they can do the number i asked to start with yesterday today to get a sale. So we tell them thats a start considering we have yet to really move on from there yesterday. We tell him we dont want to waste our time if we come by again because it would be time spent looking at the same vehicle but cheaper at other places. He assures me it wont. We come in and we are immdiately transferred to a salesman named Ben Wyatts. He was under the impression that the deal was done if he gave us what we asked for trade in. It was still below what i wanted for it and/or the price was higher for the model than other places was. So he grabbed the manager on duty to come negotiate with us. after not moving from our initial change of the trade he tells me that's the best he can do. i said no and thanks for wasting my time. he retorts thanks for wasting his time and as he walks away he calls me a smart-xxx audibly under his breath. i call him out on it and he proceeds to shove my keys in my hand. i ask for his name and he refuses to give it to me. i ask several other and get nothing from them. i go find the GM office and explain the situation. He subtly tells me that i was the one with the problem and that if it was profitable they wouldn't let me leave. clearly, considering you guys called us back to come in and try and make a deal. i will NEVER buy from this dealership after the way i was treated and how it was handled. unacceptable. More

bad service or no service My husband and I arrived with intent to purchase a vehicle. After circling the dealership for almost 40 minutes we decided to leave, no eager salesma My husband and I arrived with intent to purchase a vehicle. After circling the dealership for almost 40 minutes we decided to leave, no eager salesman cared to make a sale. We assumed the salesman must be getting paid hourly. I called requesting to speak to a manager to provide feedback instead was transferred to some dinghy receptionist who claimed she would relay message. More

Avoid Grand Prairie Ford - Tony Terrazas Don't buy anything from Grand Prairie Ford, Avoid Anthony Brooks and especially Tony Terrazas, they are crooks along with the dealership as a whole. T Don't buy anything from Grand Prairie Ford, Avoid Anthony Brooks and especially Tony Terrazas, they are crooks along with the dealership as a whole. They will try to hook you on a finance plan with ridiculous rates and are not interested in selling cars using your own finance company. It should be up to the customer to choose what finance company to use at the best rate, not the dealership. You will be better off avoiding these crooks, taking your business elsewhere dont deal with Grand Prairie Ford, Anthony Brooks and especially Tony Terrazas for your future vehicle needs. More

Deceptive Practices BEWARE!!!July 4, 2015. VERY DECEPTIVE- WOULD NEVER BY FROM GP FORD. They had a 2015 F150 truck listed in their add. I called to verify if the truck wa BEWARE!!!July 4, 2015. VERY DECEPTIVE- WOULD NEVER BY FROM GP FORD. They had a 2015 F150 truck listed in their add. I called to verify if the truck was still available and I verified the price. When I sat down to sign the price was $2700 more than listed. Manager said the price listed did not include the window tinted bedliner. VERY DISHONESTED!!!!! More

Not customer friendly Will not work with price or problems with used vehicles. Old fashion type car buying experience with used car sales staff, i.e. "Let me go talk to my Will not work with price or problems with used vehicles. Old fashion type car buying experience with used car sales staff, i.e. "Let me go talk to my manager". Even though they say they are not a true price car pricing lot, they act like it. Used truck had been on the lot for almost 2 months, but the salesmen tried to tell me that the manager was firm on the price, so I said, "Thanks" and walked out. Followed by the salesman, saying wait, wait, we can work a deal. If you have all day, and like to haggle, this is your dealership. I didn't and it's not. More

Bait and Switch After driving an hour in traffic to buy a truck that was advertised for $24,997 on cars.com and the company's own website they refused to sell if for After driving an hour in traffic to buy a truck that was advertised for $24,997 on cars.com and the company's own website they refused to sell if for that price. They instead added a "fee" of almost $1900 to cover their multi point inspection and make up for a bad trade that was done on that vehicle. The new price was now almost $27k! A clear bait and switch and act of deception. I have reached out to used car sales manager and general manager, but I have received no response. More