I just bought a new Ford F-150, NOT from Grand Prairie Ford! I found a truck during my internet search at Grand Prairie Ford. I contacted salesman and he gave me quote minus rebates that I did not qualify for. I agreed on deal and salesman said manager would call me back right away with exact final amount since I was a out of town cash buyer and was flying in to pick up vehicle the next day. 2 1/2 hours later still no call. I called manager, he was not available so another manager said he would review my file and call me right back. 3 hours later, no call. I called second manager, he was not available but person on other end of phone would pull my file and help finish transaction. He said he could have all paperwork completed and ready for me when I arrive the next day but truck price would be and EXTRA $3,000.00!!! After advising him that a price had already been agreed to, he said "this is the price".
I then called Mel at Five Star Ford. I told him what I was looking for. He had exact same truck with exact same window sticker. I told him the price that I was originally quoted at GPF. Mel said he could not get me that price but he could give me a BETTER price! I flew in next day with cashiers check, Mel picked me up at the airport, paperwork was ready at Five Star Ford and I was on my way with NO complications. FIVE STAR FORD IS THE BEST!
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