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Granite Subaru - Service Center

Hudson, NH

4.9
2,424 Reviews

2,424 Reviews of Granite Subaru - Service Center

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June 05, 2024

Very friendly and great communication from the team there. I like that I can get work done while I wait. More

by ALANZANICH
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
Jun 05, 2024 -

Granite Subaru responded

Alan, thank you for the nice review and kind words.

June 05, 2024

I am enjoying my new car, and very happy with my purchase from Granite Subaru. More

by david_martin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Roberto is very knowledgeable and took time going over the items which should be taken care of and which should be done next time. More

by DEARYINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Thank you for the nice review. We will pass this along to Roberto.

June 03, 2024

This was a quick and excellent service! Subaru Granite made it very easy to schedule. More

by LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Thank you for the nice review. Our online scheduling makes it super easy!

June 03, 2024

Everything was ordered correctly and installed quickly. I’ll be back sure to come back for more service work! More

by jdjordan1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Flores and Mackenzie Ditomassi
Jun 04, 2024 -

Granite Subaru responded

Thanks for the nice review. We hope to see you again in the service department.

June 02, 2024

The customer service was excellent, the best experience I’ve ever had at a dealership. I did not purchase my Crosstrek from Granite Subaru, but that did not change how I was treated by the service team. To More

by lisa@wheelhousestudios.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Lisa, we try to treat every customer like family, no matter where they purchased. Thanks for the nice review.

May 31, 2024

I found my experience really great at the service department. They were very attentive and very polite. Of course they saw the problem that I went there with. Period I look forward to work with them More

by gaelrc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Thank you for the nice review.

May 31, 2024

My trip to Granite Subaru was a positive experience. My car was finished timely and the cost was less than I expected More

by scubasue_948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Thank you for the great review. We're glad it cost you less than expected.

May 30, 2024

Everything wax great! ! Dealership was very accommodating and our sales person Josh was wonderful! Thanks More

by donna_vieweg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Granite Subaru responded

Donna, thank you for the nice review. We will pass along your kudos to Josh.

May 30, 2024

Rude service advisors that will neglect to give you back your registration because they're in a hurry to clock out and then act like you're a nuisance for asking them to mail it back to you for over 2 weeks More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Scharn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Ben, we are sorry to hear your frustration. We will look deeper into what happened and make sure nothing like this happens again in the future. Thank you for bringing this to our attention.

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