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Grapevine Dodge Chrysler Jeep

Grapevine, TX

4.7
961 Reviews

2601 William D Tate Avenue

Grapevine, TX

76051

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961 Reviews of Grapevine Dodge Chrysler Jeep

May 27, 2022

My technician did an outstanding job. He was helpful and informative. Had my vehicle in and out very fast. I’m very pleased with my experience at grapevine dodge. Thank you! More

by Matthew.d.nash91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec
May 26, 2022

Everyone was very nice and helpful. Josh was my advisor and he was awesome. He did everything as far as keeping me updated with my vehicle and called me soon as it was ready for pick up More

by Terrence_barrett816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
May 25, 2022

The work was very professional. The service writer did an exceptional job working with my extended warranty company. All in all it was a great experience. My truck is running like n More

by Tww459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lawless
May 25, 2022 -

Tww459 responded

I was very concerned with the condition on my vehicle. The service writer, Kevin Lawless, did an exceptional job letting me know what was wrong, getting the extended warranty rep involved and ultimately the repair. Kevin, also work very hard to get the warranty company to pay their fair share. The technician did and exceptional job and my truck runs like new. I am very pleased with overall process and repair!

May 22, 2022

The staff was great. they welcomed us with friendly staff.great customer service.staff goes above and beyond to help us. More

by alexpr1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam gloria
May 20, 2022

Chris Woodson assisted me in getting my vehicle served. my vehicle was cared for as if it was his vehicle. He checked over my vehicle package coverage and made sure if I needed anything he was available to More

by Tracey MooreHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
May 19, 2022

My radio stopped working for no reason. Because it was covered under warranty, I brought it in to get it fixed or replaced. I was advised that they needed to order a new radio and they also More

by Jdb70x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Kevin lawless, Melissa, Michelle
May 18, 2022

CDJR in Grapevine always takes care of their customers. I know I can count on them if I need anting for my Jeep. Called them and they were able to schedule my oil change same day. Great, fast, and friendly More

by agustinramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec
May 16, 2022

Excellent experience. In and out. Everyone super nice. Salesperson very knowledgeable, gave us all the info we needed and then some. More

by Jnunns03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Whitehead
May 16, 2022

From the financial person, to the manager. Still no follow up on my car I bought from Grapevine Chrsyler Dodge on my 2021 Mercedes MLE 250. Sold a car without all the accessories listed on the More

by MJADAMS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade
May 16, 2022 -

MJADAMS responded

Hello my first car payment is due next week and I have not heard one word on the progress of options on my seats that are not ventilated as stated online in your ad for the 2021 Mercedes, on the original sales sticker & on your carfax! I’ve noticed several review pertaining to your unethical practices at this dealership!

May 13, 2022

Daniel with the Service was a Great help, thanks for all of his help on getting my truck fixed More

by jrlev3lmechanical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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