Back

Grapevine Dodge Chrysler Jeep

Grapevine, TX

4.7
961 Reviews

2601 William D Tate Avenue

Grapevine, TX

76051

Directions

By Type

961 Reviews of Grapevine Dodge Chrysler Jeep

May 13, 2022

Eliminate the hustle in finance and stop pushing the warranties. Also do not sell a car that does not have all the equipment you advertised in your ads! More

by MJADAMS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade, JSimpson, Mike Coleman
May 13, 2022 -

MJADAMS responded

when I get to finance after Wade comes into the sales office to show me a special deal on additional 2K and takes me to finance. I am pressured over and over to buy a warranty; I need to go to work and would come back later i told JSimpson...that never happened it was always 10 more minutes of pressure that lasts another hour. The server to APEX (the useless warranty cp.) and the documents would not print out. J Smmons emails the documents later in the week. Also I had my own financing via my credit union but was told I had to use their financing that was a higher rate THAT IS NOT LEGAL I FOUND OUT FROM THE NEWS I refused to sign,I also was charged the full price for the car not the sales price listed on their online ad, the car did not have the ventilated seats as advertised on several documents, I go back to the dealership to pick up tags and wait for WADE, as he instructed me to, he was busy so I waited he called me SWEETHEART, really? He is going to research and get back to me, he never did he has my salesperson contact me via text would I buy another car from them that had AC ventilated seats, NO, I had a perfect car 2015 Acura TLX, Tech PKG V6 Engine loaded with 35K miles only to get ripped off and misled with their high pressure no follow up or remedy. I only went to this dealership for one reason to see an advertised 2021 Mercedes SUV, DO NOT GO TO THIS DEALERSHIP WORST EXPERIENCE EVER. I WISH I HAD GONE TO THE MERCEDES DEALERSHIP

May 09, 2022

Moe Hadaegh is undoubtedly one of the best salesman I’ve come across. Very informative, never felt pressured at all & always made us feel comfortable. Walked in with a car in mind, did everything he could t More

by Tywan90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe, Hadaegh
May 09, 2022

Ty was amazing to work with! ! She is very impressive and knowledgable. We left with exactly what we wanted and were happy w/ the price. My only negative was that we were there fo More

by agroves87
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ty Jones
May 03, 2022

I had a pleasant experience here. Yes, the advertised deal is contingent upon using their financing at an astronomical rate. But I was able to negotiate a deal utilizing partner finan More

by KHarden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felton
April 30, 2022

Very friendly, courteous and staff very knowledgeable. A state inspection took twenty minutes. That’s fabulous. More

by barrontexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cooley
April 28, 2022

Very personal and up front with the details pertaining to my vehicle. It’s a pleasure working with Daniel Nguyen! More

by aman1apart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Nguyen
April 27, 2022

Great service from scheduling appointment, service, and to delivery. It was a great experience all around. Thanks More

by niallstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jules
April 27, 2022

Excellent customer service, I highly recommend anyone to come to this dealership! Daniel always kept me update and answered all of my questions in a timely manner. More

by Martin259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
April 25, 2022

Chris was very helpful and my vehicle service was completed in a timely and efficient manner. More

by circleki1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
April 21, 2022

Jon Clark and Brandon Kawachi were wonderful to work with - responsive and professional. They went above and beyond to deliver. More

by Ekauchak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Clark
...
55
...