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Grapevine Ford

Grapevine, TX

4.4
993 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 993 reviews

April 26, 2024

This dealership is the best ,so professional and they care about people.i have bought 3cars and have been satisfied I recommend subi More

by lydiaabedi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Subi
Apr 29, 2024 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director

April 26, 2024

If you go to grapevine ford, make sure to ask for Rashard. Everything he did was straight to the point, had very fair pricing, and excellent communication. Not much more you could ask from him. As a More

by Blaine W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rashard Sullivan
Apr 29, 2024 -

Grapevine Ford responded

Thank you, Blaine! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director

April 25, 2024

Everything went smooth. Sam was very friendly and easy to work with. Would definitely recommend. More

by tiffanymclendon78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Allison
Apr 29, 2024 -

Grapevine Ford responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

April 19, 2024

Don’t go here. They couldn’t care less about you. Bad service department. Horrible service directors. Honestly they just want your money. Horrific at communication. More

by thebigz89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gavin, Venny, Jodie
Apr 22, 2024 -

Grapevine Ford responded

Hi. Thank you for giving us this feedback. It is very important to us to provide a service experience that is efficient, transparent, and friendly to our visitors. I am incredibly sorry to hear about your visit, but appreciate the opportunity to understand your issue. If there is anything we can do to address your situation further, or to earn your trust back, please contact me, Venny Diaz, Service Manager, at VDiaz@GrapevineFord.com.

April 16, 2024

Jack and the entire Ford Grapevine team were outstanding folks to work with. They were professional, courteous and made the whole buying experience extremely enjoyable. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, Aaron, Andrew
Apr 16, 2024 -

Grapevine Ford responded

Thank you, John! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director

April 11, 2024

Great staff Sales, finance, administration, credit accountant. Best New car sales experience in my 20+ years of dealing with car dealers. More

by jimflaherty2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with 6 to 8 different sales associates. Cameron was leed on this sale.
Apr 11, 2024 -

jimflaherty2017 responded

Great buying experience ! Thanks to EVERYONE involved in this sale. I wiil definitely recommend your dealership to all my friends and anyone looking for a new or used vehicle.

April 07, 2024

excellent service from the manager and the seller. They went out of their way to get what was necessary to offer and give me what I needed. achieving the goal of me leaving with the car of my dreams. More

by Ángel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabor
Apr 08, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

April 06, 2024

This was our first time with Grapevine Lincoln and it was a great experience. Will come back More

by bradymim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mazhar
Apr 08, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 30, 2024

We live 100 miles away from dealership. Dealt with Mark in Lincoln sales over the phone and tentatively agreed on details of purchasing new Lincoln Corsair over the phone. Car and deal were More

by mtkelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Sandy, Greg
Apr 01, 2024 -

Grapevine Ford responded

I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director

March 26, 2024

Great Dealership. Mark Grabowski tried very hard and was great. Joe at closing was good also. Thanks, Shawn More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Grabowski
Mar 27, 2024 -

Grapevine Ford responded

I’m glad you had a great experience, Shawn. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

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