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Grapevine Ford

Grapevine, TX

4.3
1,007 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,007 reviews

April 07, 2024

excellent service from the manager and the seller. They went out of their way to get what was necessary to offer and give me what I needed. achieving the goal of me leaving with the car of my dreams. More

by Ángel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabor
Apr 08, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

April 06, 2024

This was our first time with Grapevine Lincoln and it was a great experience. Will come back More

by bradymim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mazhar
Apr 08, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 30, 2024

We live 100 miles away from dealership. Dealt with Mark in Lincoln sales over the phone and tentatively agreed on details of purchasing new Lincoln Corsair over the phone. Car and deal were More

by mtkelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Sandy, Greg
Apr 01, 2024 -

Grapevine Ford responded

I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director

March 26, 2024

Great Dealership. Mark Grabowski tried very hard and was great. Joe at closing was good also. Thanks, Shawn More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Grabowski
Mar 27, 2024 -

Grapevine Ford responded

I’m glad you had a great experience, Shawn. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 25, 2024

Grapevine Lincoln is excellent. Their customer service is superior to all the other dealerships I contacted. More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Massey
Mar 25, 2024 -

Grapevine Ford responded

Thank you, Tina! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Lincoln. --Customer Loyalty Director

March 23, 2024

My Husband and I had a great experience at Grapevine Ford our sales Person was amazing she did excellent job showing us the car we wanted made sure we comfortable with our choice and was very friendly and pr More

by Plemons91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry forget name
Mar 25, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 19, 2024

The dealer rep, Doni was very friendly and helpful thru all of the transaction and stayed late to be sure we were comfortable with all the new vehicle controls . I would highly recommend Grapevine Ford as More

by Ronnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doni Kaba, and Joel Anzaldua ll
Mar 20, 2024 -

Grapevine Ford responded

I’m glad you had a great experience, Ronnie. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 16, 2024

We purchased a vehicle from this dealership. We completed all the paperwork and was told to come back today to pickup the car. We went to pick it up and was told they sold it to someone else. Th More

by vaneesam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
Mar 18, 2024 -

Grapevine Ford responded

Hi. I am very sorry to read about this. Thank you for bringing this to our attention and for providing your feedback. If there is anything we can do to make this right for you, please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

March 16, 2024

My experience at Grapevine Ford was fantastic. The people were friendly, listened to what we wanted and Dion found the perfect vehicle for me. When it came to financing, Gerry made the experienc More

by msfarley05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion, Gerry
Mar 18, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 10, 2024

Very friendly nice to deal with very good experience one of the best car buying experiences I’ve ever had More

by gprater55Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manual, Willie,
Mar 11, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director