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Green Buick GMC

Davenport, IA

3.2
233 Reviews

3210 East Kimberly Road

Davenport, IA

52807

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Showing 233 reviews

August 07, 2024

I purchased a 2024 vehicle from this dealership and I only had the vehicle for approx 1 month and 4000 miles and I was getting a "service parking sensor" alert. I scheduled an appointment immediately. W More

by mark.a.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
June 05, 2024

Had a wonderful experience ryan our salesman was very professional and got us a great deal More

by Kenearl1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
May 16, 2024

The service department was ready for my car at appointment time. They got my car in right away and an hour later I was driving home, Great service, did not try to up sell me on unneeded repairs. More

by dabaners5660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Johnson, I think
March 27, 2024

Went for oil change and tire rotation and told them how I wanted the tires rotated. They didn’t do it how I asked. Won’t go back More

by Frank
Workmanship
Recommend Dealer
No
Employees Worked With
Rick
Mar 28, 2024 -

Green Buick GMC responded

Frank, Thank you for your feedback. This is definitely disturbing to hear that we didn't follow your directions. It is so frustrating when something isn't communicated correctly with a technician and I totally understand how you feel. I hope it isn't too little too late, but I am going to have our service manager reach out to you to try and correct the issue, we really want to make it right. If there is something else that I can do to help please reach out to me directly at 309-278-4301 or cdresing@greencc.com. Again, thank you for your feedback we really appreciate it. Sincerely, Chad Dresing Owner

February 05, 2024

John Thomas (J. T) Worked with me on getting a deal on a 2023 GMC Terrain on 02/04/24. Even when the deal didn’t work the first time he never closes the door still tr More

by Kaylee Goddard + Jason Goddard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"J.T" John Thomas
July 18, 2023

I am a happy customer! My salesman was very nice, & upfront Brandon Banks, was his name, he helped me out & got me into a vehicle that I really like. thanks again, will re More

by Heaven Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branson Banks
April 21, 2023

Branson Banks at Green GMC is an amazing saleperson. Would by from him again. Overall an excellellent More

by Jloy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branso. BANKS
March 15, 2023

Went here on 3/11/23 to look at a certified GMC Terrain. The one we found we the features we wanted including remote start and power lift gate. Unfortunately, both remotes we were given did not have the but More

by dmerwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zack
Mar 15, 2023 -

Green Buick GMC responded

Mr. Merwin, Thank you for your feedback. We appreciate your business. As I mentioned before we are offering to sell the remotes to you at our cost and program them for free. We feel this is a very fair offer considering that you knew that you would need to purchase the remotes before you purchased the vehicle. If you want to discuss it further you can contact me at 309-278-4301 or cdresing@greencc.com. Thank you, Chad Dresing Owner

Mar 15, 2023 -

dmerwin responded

And it still costs me $250 for 2 remotes and gas to drive there. You can "play victim" all you want but it comes down to pressure to buy, poor communication on your dealerships part, and lack of doing whats right to help customers instead of continually taking money from them. Potential customers beware.

March 03, 2023

My husband and I cannot recommend this dealership. Please be warned. We called first thing in the morning to purchase a new GMC Denali with Amiee. She sent us pictures, we told her not to sell the veh More

by ksbloomstrandfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aimee
Mar 03, 2023 -

Green Buick GMC responded

Sarah, I apologize for this experience. We certainly screwed up today and you didn't deserve to be on the losing end. Your sales person absolutely should have given you the opportunity to leave a deposit on the vehicle. That is the correct process and had they done that this situation would have been avoided. This review is being shared with our entire sales staff as an example of what not to do and hopefully we can avoid this situation in the future. Thank you for your feedback, and again, I am very sorry this happened to you. Sincerely, Chad Dresing Owner cdresing@greencc.com 309-278-4301

January 29, 2023

They told me the market on mine was 200 and they wanted 5000 for theirs mines the same year with less miles they are nothing but a rip off More

by Roycaskey56
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shaun
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