Greenway Dodge Chrysler Jeep

We came a long way to see this 2021 Lexus RX 350 and we felt it was in good condition. It started with the test drive...... the windshield wiper was missing and when driving I told the sale person that wh felt it was in good condition. It started with the test drive...... the windshield wiper was missing and when driving I told the sale person that when I put on the breaks the car shimmied a bit. So when we started the deal we explained that the wiper had to be replaced and the issue with the braking.... should be looked into before we closed the deal. We didn't know it would not be the brakes..... they said they did an inspection and there was nothing wrong with the brakes, neither balancing with the tires. They also told us that the list price we saw on the internet didn't include the reconditioning fee so they added it to it. We were told that another fee on the contract was to pay for the inspection fee to make sure everything passed inspection. So we were upcharged..... and we didn't get the $500.00 coupon from the internet either on the contract. We traded in a 2016 Lexus RX 350 which has been serviced properly and got below what we wanted and they said if we didn't owe anything on it they would have given more. We really wanted this vehicle and never experienced this kind of service before. We even went through their financing and took an extended warranty. So then some other things went down hill after the purchase. We drove the home later that afternoon on the 6th of March, late afternoon on 7th the vehicle didn't start. I called the sales person to inform him of the issue and he said to keep him posted. We had to call our insurance company to come jump the vehicle and the following morning I took the vehicle to a local dealership and found the battery was bad. I informed the sales person, sent him the receipt and he said he would get with the manager to see about a refund ($201.00 to replace) which would be overnighted within 2 days. We didn't get the check till the 18th after I made numerous calls and left messages. Two days ago we decided to take the car back to the dealership that is close to us regarding the braking and shimming and was told that the front roters were warped and had to pay and additional $210 to get that fixed. We talked to a number of folks at the dealership and were told so many different things from one sales person (who said we normally don't service Lexus vehicles) to different managers who told us you bought this as is. We can't believe we got this kind of service from these folks. The sales person tried his best but the rest of this was completely unprofessional of a dealership. We have had a number of vehicles in our life time including Lexus'. Our plan is to cancel the extended warranty with this company and move the financing to another company....folks we can trust. Unfortunately, we will be reporting this to other agencies regarding this situation. More

Ben is a very professional, helpful and persuasive salesman! He is very knowledgeable and provides great advice on the market trends of car ownership. He goes above and beyond with his work and superi salesman! He is very knowledgeable and provides great advice on the market trends of car ownership. He goes above and beyond with his work and superior customer service. More

Travis was amazing! He was efficient and was respectful of our time which was the only reason we drove 150 miles to buy our Rubicon 392 and Scat Pack from him. Would de He was efficient and was respectful of our time which was the only reason we drove 150 miles to buy our Rubicon 392 and Scat Pack from him. Would definitely recommend him and look forward to working with Travis in the future. More

Tyrone was very very professional, kind, helpful, knowledgeable about the vehicle and process. He went above and beyond to assist getting me to a test drive for the vehicle I was interested in buying knowledgeable about the vehicle and process. He went above and beyond to assist getting me to a test drive for the vehicle I was interested in buying. He made me feel very comfortable and confident with the vehicle I chose and the finance processing. More

Ben made this whole experience so pleasant. He listened, was very attentive and knowledgeable about the vehicle we purchased. He took his time to speak about valuable details and made sure we f He listened, was very attentive and knowledgeable about the vehicle we purchased. He took his time to speak about valuable details and made sure we feel confident about our purchase. We were in and out in a timely manner and Ben made sure to keep us in the loop about everything. We highly appreciated his service and will return if there is a need for a new vehicle. Thanks Ben! 5 STARS!!!!⭐️⭐️⭐️⭐️⭐️ More

Ben was amazing he helped me get my first brand new car! Highly recommend he helps with everything and breaks it down. Thanks again Ben… Highly recommend he helps with everything and breaks it down. Thanks again Ben… More

The facility was accessible and clean. The staff was professional and very helpful. Overall a great experience. The staff was professional and very helpful. Overall a great experience. More

Manny was great and very pleasant to work with. He and the company were also delightful as they are modern and digital so made the transaction a breeze. It took longer for me to get a SunPass setup He and the company were also delightful as they are modern and digital so made the transaction a breeze. It took longer for me to get a SunPass setup then it did to buy a car. More

I went in looking to replace my 2021 Rubicon with a truck as my needs were going to be different. I had found a 2024 Rebel w/GT package online and dealt with Andre Baez. I told him which vehicle I wanted, an as my needs were going to be different. I had found a 2024 Rebel w/GT package online and dealt with Andre Baez. I told him which vehicle I wanted, and it was gassed up and ready to be test driven. While we test drove, they did an appraisal on the Jeep. The numbers came back great, and we started finalizing the deal. Overall got a great deal on a new '24 Ram 1500 with everything I needed for the payment I was looking for. If you need a new or used car, definitely ask for Andre Baez, he's really good at listening to his clients wants/needs. More

Ben was great I really appreciate all his help and he was so patient with me during my decision making! Thanks again so patient with me during my decision making! Thanks again More