Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
189 Reviews

189 Reviews of Greenway Hyundai Orlando - Service Center

Sort by
June 05, 2024

Software up date for my sonata is so costly. Such a thing must be a courtesy of the maker and dealer More

by molinaguillenmoises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who deals with is so polite and well mannered
Report | Print
Jun 06, 2024 -

Greenway Hyundai Orlando responded

We appreciate your business. We'd like to know more about this issue and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Helpful
June 01, 2024

The service department is excellent. They had my car fixed in a week. They were very helpful and professional More

by Dboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 03, 2024 -

Greenway Hyundai Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greenway Hyundai Orlando, we look forward to having you as a valued customer for many years to come!

Helpful
May 23, 2024

The repair was done as promised. Communication was great. Will definitely go back for future service visits. More

by JMP90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Sadler
Report | Print
May 23, 2024 -

Greenway Hyundai Orlando responded

We're delighted to hear that your repair experience was smooth and that communication met your expectations at Greenway Hyundai Orlando. Looking forward to assisting you with future service visits!

Helpful
May 21, 2024

Everyone was very kind and helpful, especially Logan. There was plenty of open communication as well. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Campbell
Report | Print
May 22, 2024 -

Greenway Hyundai Orlando responded

We're glad to know our team, especially Logan, provided you with a positive experience at Greenway Hyundai Orlando. Open communication is key and we appreciate your feedback!

Helpful
May 20, 2024

Good communicative easy to get to friendly people nice service department good good good good More

by waynestien718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
May 20, 2024 -

Greenway Hyundai Orlando responded

Thanks so much. We look forward to your next visit to Greenway Hyundai Orlando!

Helpful
May 20, 2024

Excellent service. Omar was kind and helpful. I would like to have him as my service agent always. More

by Delvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Rodriguez, service agent.
Report | Print
May 20, 2024 -

Greenway Hyundai Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Omar met your expectations. Thank you again for choosing Greenway Hyundai Orlando; we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 16, 2024

My experience was excellent! My service representative Tyler was very accurate reviewing what service was suggested and what services had last been done so I could make informed More

by Tibor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Murray
Report | Print
May 16, 2024 -

Greenway Hyundai Orlando responded

Tibor, we're glad to know that Tyler and our team at Greenway Hyundai Orlando provided you with excellent service. We always aim for efficiency in both time and cost! Thanks for the positive feedback.

Helpful
May 12, 2024

Terrible customer service, refused to reply to any concerns, and would not honor warranty. Go anywhere but here. More

by henryfan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukus Felder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Greenway Hyundai Orlando responded

We're sorry to see this review and apologize for any frustration you've experienced. We aim to provide excellent customer service, so it's concerning that we may have missed the mark here. We'd like an opportunity to discuss your concerns further and address any warranty issues you might be facing - please reach out at your earliest convenience. Thank you, James Ferrell - Service Manager - 407-253-4793

Helpful
May 10, 2024

Every time I bring my car there for wat ever reason even without an appointment my advisor make reassuring me that everything will be fine. More

by tomekamizell19
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
May 11, 2024 -

Greenway Hyundai Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greenway Hyundai Orlando.

Helpful
May 07, 2024

Logan, in the service department, was excellent at his job. I will always return to the dealership services to maintain my Kona. More

by oaknwlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
May 08, 2024 -

Greenway Hyundai Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Logan met your expectations. Thank you for choosing Greenway Hyundai Orlando, we look forward to having you as a valued customer for many years to come!

Helpful
1
2
...
19