Greenway Kia East

KIA east has always performed great service. The service department is always friendly and helpful. The service department is always friendly and helpful. More

Very upset with my experience and lack of communication. I had an appointment for a trunk latch recall and security update, so I have the Email where the make and model of my car was made clear. I said that I had an appointment for a trunk latch recall and security update, so I have the Email where the make and model of my car was made clear. I said that those were the only two things that I wanted to have serviced, and then proceeded to wait in the lobby. After only 10-15 minutes, I was approached and shown that my alignment needed to be fixed, which I had no issues with having that done, along with the trunk latch and security update. At this moment, I should have been told that your dealership did not have my particular trunk latch in stock. Instead, I wasn't informed until after my alignment was fixed, so about an hour later, and now have to waste another day to come in and get the trunk latch fixed, which was the main reason I was there anyway. So I walked away paying $130 for an alignment that should have been rescheduled with the trunk latch. As a customer, I feel like my time wasn't valued, and communication failed on all levels. I'm not looking forward to my rescheduled appointment, thank you. More

Me gustó mucho la atención de Nicolás, excelente servicio me hace querer referir a muchas personas! Por su actitud y ganas de ayudar. me hace querer referir a muchas personas! Por su actitud y ganas de ayudar. More

It was very easy and smooth, the employees were all friendly and welcoming, Great service. friendly and welcoming, Great service. More

Very friendly. Professional. They kept their promises. Sometimes they went over and above board. Staff and management were eager to help. Knowledgeable! I was bless Professional. They kept their promises. Sometimes they went over and above board. Staff and management were eager to help. Knowledgeable! I was blessed to have found a dealership that cares for the customers. Thanks Kia! More

My technician was helpful polite and efficient. My vehicle was taken in and returned within the estimated repair time. My vehicle was taken in and returned within the estimated repair time. More

everything was good! !! the only thing I have to say is that it was a little delayed but the attention and everything was very good. !! the only thing I have to say is that it was a little delayed but the attention and everything was very good. More

The advertisement was a bait n switch. Then they tried to overcharge me. It felt shady more than anything. Then they tried to overcharge me. It felt shady more than anything. More

Excellent service if it was completed. Was not briefed except by invoice which is difficult to interpret. The service manager was not present when I picked it up. Everything seems to be wo Was not briefed except by invoice which is difficult to interpret. The service manager was not present when I picked it up. Everything seems to be working well and properly. Fin was informative and cordial . I’ll be back!!! More

They were able to get me in and out in a hour, Shelby was great and will be back next time I need service great and will be back next time I need service More