Carlos Alejo
Carlos Alejo at Greenway Kia East
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Carlos Alejo

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Carlos Alejo

April 26, 2024

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Great service! Very friendly people, easy to talk and helpful. 100000 miles warranty is the best warranty. More

by MARISSA7
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Recommend Dealer
Yes

April 26, 2024

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Was a good experience with the Costumer services. Very friendly and special for me, really was very goog. More

by benignodiaz
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Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye

April 25, 2024

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Happy with the service I received my consultant always kept me in the loop on what was going on Kia top notch company More

by sabatfreddy
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Greenway Kia East responded

Freddy, we're glad to know you had a positive experience with our team at Greenway Kia East. Keeping customers informed is important to us! Thanks for the review and your support.

April 23, 2024

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Carlos is an outstanding service advisor l feel that he always goes above and beyond in providing an excellent service experience. Carlos always goes the extra mile in making sure that l can get an appoint More

by Efrain Laboy
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

Greenway Kia East responded

Efrain, we're delighted to know that Carlos has been able to provide you with such excellent service at Greenway Kia East. We appreciate your kind words and look forward to assisting you in the future!

April 22, 2024

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Very professional and attentive. Explain to me what was done. excellent customer service. . I felt welcome. More

by BUFFY04
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Recommend Dealer
Yes
Apr 22, 2024

Greenway Kia East responded

We're glad to know you felt welcomed and received excellent customer service at Greenway Kia East! Thanks for your positive feedback - drive safely!

April 17, 2024

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Always give great service. Shelby, Carlos and Matt make sure their guests are informed and leave happy. More

by LYNN IGLESIAS
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Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop, Mathew Westberg

Apr 17, 2024

Greenway Kia East responded

Lynn, we're delighted to know that Shelby, Carlos, and Matt provided you with great service at Greenway Kia East. We appreciate your feedback!

April 17, 2024

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Everyone was very polite and professional. They had me in and out in less time than I expected. More

by PRISCILLAGODSCHILD
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Recommend Dealer
Yes
Apr 17, 2024

Greenway Kia East responded

We're grateful to have you as a Greenway Kia East customer, Priscilla. Thanks for the review!

April 14, 2024

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Only reason i go here is because it is close to the house , when my motor went out they had car for three months and never gave me a loaner or put me in a rental car why they put a new engine in my car , jus More

by SYCODON
Service Price Transparency
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Recommend Dealer
No
Apr 17, 2024

Greenway Kia East responded

We're sorry to see that your experience with us hasn't been up to par. It's important for our customers to trust the service we provide, and it seems like we've fallen short in this regard. We'd appreciate an opportunity to discuss these matters further, so please feel free to reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 11, 2024

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Fast service procedures in the shop, very organized, and conscientious about guests waiting time during repair process More

by rd3311
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

Apr 11, 2024

Greenway Kia East responded

We're glad to know you appreciated our efficient service at Greenway Kia East! We always aim to respect our guests' time. Thanks for the positive feedback!

March 28, 2024

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Employee Rating

Carlos in the service department is the most amazing person working. Always informative and super knowledgeable. Tbh if it wasn’t for him I’d probably do the service myself.he keeps me updated and alway More

by WATCHCKY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Greenway Kia East responded

We're so glad to know that Carlos in our service department has been able to provide you with such excellent and informative service at Greenway Kia East. Your kind words are greatly appreciated, and we'll be sure to pass them along!

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