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827 Reviews of Greenway Kia North - Service Center
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May 03, 2024
First, they continuously kept ordering the wrong parts for my car which led to them keeping my car for an extra 3 weeks. Second, while they had my car for 3 weeks they stole money from my car. It was repo for my car which led to them keeping my car for an extra 3 weeks. Second, while they had my car for 3 weeks they stole money from my car. It was reported by the technician and given to an advisor (whom i have never spoken to) and he then stated that he called me and i came and picked it up, which never happened, then changed his story and said a lady (who was not me) came and said it was hers and was let into MY vehicle and she grabbed the money. All while this has been going on, i have called multiple times and spoke to the service manager, Joe Vega, who has been way less then helpful during the whole situation. He did nothing to help me, i never got calls back or updates and he laughed the whole situation off. Lastly, i reached out to the GM and was not ever able to get into contact. I am still currently waiting on a call back that i am expecting to never get. Safe to say i will never be back. More
by Helena Zepeda
Verified Customer
Helpful April 30, 2024
Quick service. Got my car in on time. Good follow up and diagnosis of myvcar Got my car in on time. Good follow up and diagnosis of myvcar More
by ralphsalierno
Employees Worked With
April 28, 2024
"Mahdi at Kia provided exceptional service, knowledge, and dedication, ensuring a smooth and satisfying experience." and dedication, ensuring a smooth and satisfying experience." More
by Tolentinojc
April 27, 2024
I am very unhappy please speak to your surface representative Frank. He can answer any questions. representative Frank. He can answer any questions. More
by anderia
Employees Worked With
Other Employees :
Service department
April 26, 2024
Chris took care of me from the moment I pulled up. I needed a tire repair & a window wiper fixture. The time spent to replace/repair was less than expected! I will continue taking my car to this deal I needed a tire repair & a window wiper fixture. The time spent to replace/repair was less than expected! I will continue taking my car to this dealership, the entire experience was very nice. More
by ttpain143
Employees Worked With
Chris
