Greenway Kia West

Friendly and caring I just purchased a 2016 Kia Soul from this dealer. I could not be happier with the experience. No pressure just a friendly helpful sales person, Howar I just purchased a 2016 Kia Soul from this dealer. I could not be happier with the experience. No pressure just a friendly helpful sales person, Howard Tarboro was knowledgeable, friendly and caring. Would recommend this dealer to anyone. More

The employees made it good Orlando Kia West has all the same nasty attributes as any other car dealer; they have a "process" they want to put you through. It starts with a test Orlando Kia West has all the same nasty attributes as any other car dealer; they have a "process" they want to put you through. It starts with a test drive, then a "sit down" followed by a test to see how long you will tolerate sitting there alone waiting for them (apparently the longer you wait the more of a sucker they expect you to be), then the offers begin. They all seem to use the same form, writing out your offer and asking you to ''sign" it, as if it doesn't mean anything unless you put your name on it. All part of the game they play. Of course you can't ever meet directly with the manager who is actually making the decision; the salesperson shuttles back and forth, again making you wait for excessive amounts of time. The longer you will tolerate, this the better for them. I think they're taught to wear you down with the long waits, so you eventually get to the point of saying, "okay, okay...let's just get it over with", and accepting their offer. Having said that, Asli and Jean were great. Very professional, enthusiastic and eager to help. The most impressive thing is that Asli actually helped me AFTER the sale. The chip for the navigation was missing and she had one ordered and called when it came in. Very nice! I'm used to - once the deal is done - they are done with you. Way to go Asli! Hats off to Duric in finance too. He did a great job and didn't waste my time. More

Michael Neura GREAT customer Service and Salesmanship! Michael Neura was great - I had some issues with being upside down in my trade in and he took the time to make sure we looked at the cars that would f Michael Neura was great - I had some issues with being upside down in my trade in and he took the time to make sure we looked at the cars that would fit my requirements and that I wouldn't have to settle on a car I would ultimately be happy with but may not really love. I got the exact vehicle I wanted AND payments within my budget! It was a GREAT experience, Michael was very helpful and followed up on everything he said he would - I would recommend Kian and Michael Neura to everyone I know looking for a new car purchase! More

horrible customer service I drove from Daytona to Orlando and it was a complete waste of time. I called before going to confirm that they were offering over the Kelly blue boo I drove from Daytona to Orlando and it was a complete waste of time. I called before going to confirm that they were offering over the Kelly blue book price they said yes but never said I had to purchase a brand new vehicle. They then offered me less than Carmax and less than the Blue book value. I then decided I wanted to look at used cars to purchase a second vehicle and the salesperson wouldn't even walk out on the lot with us. She pointed us across the street and walked away. She was very pushy in trying to run my credit because she didn't want to waste her time if it wasn't going to be approved. which i felt was very judgmental and unprofessional. I actually used to work at a car dealership so i'm very familiar with the business and this was one of the worst customer service experiences I've had. I was very unsatisfied when i left and ended up going to Daytona Automall and they were wonderful, not too pushy and found exactly what we were looking for.!! They actually insisted we find something we like before we run our credit which is exactly how the process goes. Thanks for wasting my time and gas. More

2016 Kia Forte! Asli is so amazing! I am looking forward to the next purchase with her! 💗 She turned a nightmare into a dream! She is so easy to work with! She was s Asli is so amazing! I am looking forward to the next purchase with her! 💗 She turned a nightmare into a dream! She is so easy to work with! She was so helpful and willing to go the extra mile for me! More

Best experience ever After much shopping on the Internet I found the deal of a life time and met an amazing sales lady name Asli. From the moment I spoke to her on the pho After much shopping on the Internet I found the deal of a life time and met an amazing sales lady name Asli. From the moment I spoke to her on the phone I felt comfortable and when I met her you couldn't help but smile. We made our deal on the phone and I drove all the way from Ocala to meet with her to buy my new Kia Soul. I am retired and I can honestly say this was the most pleasant car buying experience of my life. Asli is the best and a great asset to the dealership. More

Horrible Service Horrible, horrible service. My wife went in for an OIL CHANGE WITH AN APPOINTMENT TIME and has been there 3 hours and the car has not been worked on Horrible, horrible service. My wife went in for an OIL CHANGE WITH AN APPOINTMENT TIME and has been there 3 hours and the car has not been worked on yet. This is completely unacceptable and Kia West should be embarrassed. But they won't be embarrassed when they hand her the bill. NEVER, NEVER AGAIN More

Interest in changing cars. I have a Chrysler. It was a pleasure working with Patricia. She has a very pleasant personality, and doesn't presure you. She took time to understand your situation and It was a pleasure working with Patricia. She has a very pleasant personality, and doesn't presure you. She took time to understand your situation and what you were trying to do. She took the time to give me some good advice. Thanks Patricia. More

After the sale ...No one can help you with any questions, concerns or issues. If you purchased any type of special packages you thought would help protect and benefi ...No one can help you with any questions, concerns or issues. If you purchased any type of special packages you thought would help protect and benefit you and your vehicle, think again. They sell it, hoping you never need. Money for them.They have no clue on the process to take advantage of any special service you may require that you paid into. Extended service warranty, service packages, GAP insurance, etc. Their job is to make the sale and for you to move on with your life. Don't turn back for any questions. That's asking way too much. Your messing with their commission they can try suck out of someone else by wasting their time dealing with you. You already been sold. There's no money in you for them to take any more. It's always smiling teeth before the sale, after..."sorry dude, can't help you. Take care!" More

exellent costumer service ,friendly and knowlageable from the moment that i walk thru the door i was greeting and they make me feel welcome ,very knowledgeable sale person, well inform and courteous , e from the moment that i walk thru the door i was greeting and they make me feel welcome ,very knowledgeable sale person, well inform and courteous , especially Mr. Anas Lazaar excellent individual and knowledgeable. thank you for an excellent service More