Greenway Kia West

Excelent buyer experience in Kya West Orlando It's the best place to buy a car, I recomended. And Mr Julan Garzon is the best car seller I never met. I appreciate his effort to sell me this car It's the best place to buy a car, I recomended. And Mr Julan Garzon is the best car seller I never met. I appreciate his effort to sell me this car More

great sales man jean tefouet jean was very very helpful and nice. He did not pressure me at all. He did his best to get me a great deal. And a great deal i did get on my trade in jean was very very helpful and nice. He did not pressure me at all. He did his best to get me a great deal. And a great deal i did get on my trade in and on my new car. Thanks jean. Russchell Cromartie More

Most amazing experience we have ever had!! Michael our salesman was awesome. He went over and above helping us get out of are beat up old caravan to a brand new Kia Soul. I will go back and con Michael our salesman was awesome. He went over and above helping us get out of are beat up old caravan to a brand new Kia Soul. I will go back and continue to do future business with Orlando Kia West and Micheal. More

Bad Business Practice The sales guy William lied to me n told me my monthly payments will be $398 a month. He never told me it was just an estimated. He also said they were The sales guy William lied to me n told me my monthly payments will be $398 a month. He never told me it was just an estimated. He also said they were only going to run my credit once. Left on Friday n on Sunday my credit was ranned 18 different times. My credit score drop by 26 points. They also told me that the bank was going to be Suntrust. I come back on Thursday, they say no bank will approve me n my interest rate has gone up to 14.9 n now I will have to pay $444 a month. In order for this to not happen I will have to down a higher deposit. When I brought this to their attention the guy says ma'am I'm sorry about that but are you going to approve this bank or give us back the car. I just sold my old car that weekend (thinking everything was okay)n put all the money I had available down on that car. I'm at the dealership with my son n the only option if I didn't approve the bank was to give them back the car. How was I supposed to get home? How was I supposed to get to work? Now I'm stuck paying for a car I can't even afford. It way out of my budget. I'm going after the guy in finance and Williams license. They should not be doing business. Do not buy from Orlando Kia at all. Before people sign contract they should disclose all information. They did not. Now I'm stuck in a whole between either paying my car payment or having money for rent. More

DO NOT USE THIS PLACE FOR SERVICE Here is what I've dealt with Kia Orlando and Kia Deland in the past week and a half Last Wednesday-engine locks up Last Thursday- towed to Kia orlan Here is what I've dealt with Kia Orlando and Kia Deland in the past week and a half Last Wednesday-engine locks up Last Thursday- towed to Kia orlando advised..yep engine locked (duh.really?) Need to submit to warranty. Need proof of all oil changes in last 2 years Last Friday- left message with Deland..fax me my service summary..several calls no response - went there on my lunch break proceeded to tell everyone in lobby how much kia sucks..immediately given my summary Monday..Phone call from kia orlando..oh.. deland kia has it in system as sold used. .email us your buyers order to prove you bought it new, oh and we need proof you aren't married to he who shall not be named as well..so send us your divorce decree and your new marriage cert. Wednesday. . Ok you are the same person that bought it and you did buy it new..so we'll tell you in 24-48 hours if covered or not Today. We are running a diagnostic on it now to see if there is any other way we can weasel out of this warranty... you'll have answer by end of today. I will NEVER buy another Kia.. AND of course now there is another problem and will be another 24-48 hours . Update.. motor is covered under warranty and dealership put me in a rental car.. a nissan versa note. Engine was overnighted on Monday and it's a refurb. Have not heard back from dealership so emailed tony regarding the refurb and warranty. Response below So the engine is a remanufactured unit. I unfortunately do no get released what miles the engine has on it when kia sends it to us.  warranty on the engine would be a 12 months, 12,000 mile warranty that would put it your mileage out to 112,805 miles. or 12 months from this visit for repair So does this motor have 160,000 miles or 60,000? Is this motor another one that just blew up? Will it fail me? Probably, and probably at 12,001 miles.. I don't like that the engine isn't certified on how many miles it has. More

Amazing as Donald Trump would say I would like to recommend Asli as a true asset to Orlando Kia. My wife and I were happy with the purchase of a 2013 Kia Soul. Also called and said s I would like to recommend Asli as a true asset to Orlando Kia. My wife and I were happy with the purchase of a 2013 Kia Soul. Also called and said she crunched some numbers, and informed us, for just a little more money, per month, she could get us into a 2016 Soul. I made a appointment, and we viewed the available stock, and my wife wanted the Soul in Caribbean blue. Now we have the upgraded Soul, and could'nt be happier. Thank you Asli You go Girl Richard Greene More

horrible service I frequntly use to bring my car to the Kia orlando west location. However my last three trips have been utterly disastrous and frought with over charg I frequntly use to bring my car to the Kia orlando west location. However my last three trips have been utterly disastrous and frought with over charges and untimely poor service. They will no longer receive my business and I warn you to heavily consider the value of not only your budget but also your time before choosing this location. I bought my car in today because the passenger side headlight went out. We weren't sure if it was just the light or an electrical problem so the first service rep. suggested it would be beneficial to do a diagnostic. The diagnostic was quoted as $89.95 however we were told if the service recommended was done the diagnostic costs would be waived. After sitting for close to an hour another customer service rep, tony, arrives to share that they tightened the terminal inside the lamp and replaced the bulb. My total cost $117.44 before taxes. The bulb itself cost only $ 27.59 LABOR FOR THE HOUR $89.85. When I remarked how the labor conveniently reflected the cost of the diagnostic which we were told would not be charged if the car was repaired, tony explained that now the labor costs per hour was $89.95. REALLY!!! $89 to put in a light bulb!! They can charge whatever they want for labor and I keep all of my invoices to show that fact. I'm not asking for a free service but $89 is excessive! To add injury to insult we still sat for another 35 minutes before my husband got frustrated and went to ask what was taking so long to cash us out if the car was now fixed. Tony's response....we were just about to close out the ticket. Our last experience I was quoted over $700 for front breaks, wheel alignment, replacing a flex coupler and an oil change. When my husband arrived and questioned why the price was so high, all of a sudden there were discounts that could be applied and we walked away paying a little less than $450.00. Again you weight the costs. I prefer to deal with a place a little more ethical than this. More

Excellent Service from salesman, GM and Financial Manager Fabio Henao was an outstanding salesman. He was extremely patient with a very indecisive woman. He went above and beyond to assist me in making a fi Fabio Henao was an outstanding salesman. He was extremely patient with a very indecisive woman. He went above and beyond to assist me in making a final decision. He was professional and courteous. Mr. Azmir, the General Sales manger, was also professional, kind and courteous. I couldn't have asked for a smoother financing process than what Mr. Lazaar provided. All staff were professionally dressed and I observed all customers being treated respectfully. Ask for Mr. Henao, you won't regret your request. More

Lived up to the hype The group at Orlando Kia West worked seamlessly to reach an agreement. I worked Asli Bayazit, Internet Sales Manager, she was amazing from first con The group at Orlando Kia West worked seamlessly to reach an agreement. I worked Asli Bayazit, Internet Sales Manager, she was amazing from first contact. More

Outstanding experience at Orlando Kia West My experience at this dealer started the very first minute my wife and I walked into the sales department and we were greeted by Achraf Lazaar. The p My experience at this dealer started the very first minute my wife and I walked into the sales department and we were greeted by Achraf Lazaar. The person treated us with respect and courtesy and helped us achieve our goal of buying a new car. He presented all the information at front and it was very easy to select what we needed and in less time than expected. Great customer service and very professional at the same time. More