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Greenway Kia West - Service Center

Orlando, FL

4.2
1,804 Reviews

1,804 Reviews of Greenway Kia West - Service Center

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November 09, 2024

Call to verify price of service then book appt. When you arrive at appt a different price is quoted for service More

by andrea1realtynet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth
Nov 10, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 09, 2024

Amazing Service. Very communicative and help get your vehicle back on the road. Great team work! More

by Motorcarconcepts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Leo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Oughazzou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danna Morantes Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Lewis, Genesis Gomez
Nov 11, 2024 -

Greenway Kia West responded

Here at Greenway Kia West, we are always thankful for positive feedback from our customers. Thank you!

November 08, 2024

Pésima post venta, me vendieron un carro que al mes presentó problema y no me dieron solución no me respondieron a mi solicitud de devolución del doypayment ni cambio de carro por otro, cada consulta q More

by carodiazvalencia250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Da igual
Nov 11, 2024 -

Greenway Kia West responded

Caro, nos disculpamos por cualquier inconveniente que haya experimentado. Apreciaríamos la oportunidad de discutir esto uno a uno para que podamos resolverlo. Por favor, contáctenos directamente y haremos lo posible para abordar el problema con su carro. Gracias.

November 08, 2024

The rep was very nice and helpful. I appreciate the service a lot. They took care of me. More

by itsbrandijae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My rep
Nov 11, 2024 -

Greenway Kia West responded

Thanks so much for your review. We look forward to your next visit to Greenway Kia West!

November 07, 2024

Excellent service, very professional, the services are at a very good price and the workshop is very clean. More

by parracj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel torres, francisco (frankie)
Nov 08, 2024 -

Greenway Kia West responded

Thank you for highlighting the excellent service and professionalism at Greenway Kia West! We're delighted to hear that our pricing and clean workshop met your expectations. We appreciate your support!

November 07, 2024

It was frustrating to not hear back from a Kia staff member about putting on the tire. We had the Kia van there for 5 days because we could not get a hold of anyone. When we picked up the van and it had More

by colson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco Salinas
Nov 08, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

November 07, 2024

Johnny was exeptional, will go back to get my service there. Thank you so much More

by Gloria.trinidad1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Nov 08, 2024 -

Greenway Kia West responded

We are glad to hear that Johnny provided excellent service. We look forward to assisting you again here at Greenway Kia West!

November 07, 2024

Every time I come to Kia west the Customer Service is always horrible I hate it that location More

by Brooke.Morris88@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark and Jessica
Nov 08, 2024 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

November 06, 2024

Great communication and costumer service. Took care of all my needs in a timely manner More

by yonnellconcepcion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 07, 2024 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

November 04, 2024

I was having one of our fleet vehicles serviced for three recalls. Mr. Jesse was so pleasant to deal with and very thorough. Mr. Jesse called when the service was complete. He let me know how he filed the pa More

by swarren8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in the service department.
Nov 04, 2024 -

Greenway Kia West responded

We're delighted to hear that Jesse provided such a thorough and pleasant experience for you at Greenway Kia West! Thank you for sharing your positive feedback, and we're here if you need anything else in the future!

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