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Greenway Kia West - Service Center

Orlando, FL

4.2
1,804 Reviews
Call Service Center (844) 706-0067

1,804 Reviews of Greenway Kia West - Service Center

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November 01, 2024

Outstanding customer service, Service and Service Representative!!! My number one place to bring my car!! More

by Slingman202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 04, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West has earned your trust as your go-to service spot! Thank you for the fantastic feedback.

November 01, 2024

Tried to charge me for something that they did. Brought my car in a few weeks ago for an issue that they fixed but then gave me another issue. Won’t own up to it, tried to charge me $500 more after More

by agstubbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
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Nov 02, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

November 01, 2024

They sold me a car in January 2024, now they told me that to cancel my extended warranty, I have to pay more money because my down payment was short More

by ITALOHUERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Greenway Kia West responded

Thank you, Italo, for sharing your experience. We strive to maintain clear communication with our customers and resolve any concerns promptly. Regarding your warranty cancellation, as discussed, there is an outstanding balance of $300 that would need to be settled for the cancellation to proceed. We value transparency in all our transactions and apologize if there was any misunderstanding. Please feel free to reach out directly so we can assist further and ensure a positive experience moving forward. Thank you again for your feedback.

November 01, 2024

Great service i was keept informed and my car was clean. My car was done on time aswell More

by giomercedez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Kirpal Jimenez
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Nov 01, 2024 -

Greenway Kia West responded

Thanks so much for your feedback! We look forward to your next visit to Greenway Kia West!

November 01, 2024

Patient and good waiting area. The internet was also a plus. Kind and nice with customer More

by datillias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 04, 2024 -

Greenway Kia West responded

Here at Greenway Kia West, we always value and appreciate our customers' feedback. Thank you for the kind words!

October 31, 2024

Great dealer was direct and got the job done and went by with what I wanted done More

by kevingio1283
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
Report | Print
Oct 31, 2024 -

Greenway Kia West responded

Thank you, Kevin, for reviewing Greenway Kia West!

October 30, 2024

Jeff the guy that helped me with my service and letting me know what was going on was one hundred percent the best advisor I had in all the time income to green way kia West colonial drive More

by REGINASHELDONLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 31, 2024 -

Greenway Kia West responded

Regina, we're delighted to hear that Jeff provided you with top-notch service at Greenway Kia West! Thank you for sharing your experience.

October 29, 2024

They gave me an appointment same day I called and my vehicle was ready the same day as well! More

by Valentina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Jessica
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Oct 30, 2024 -

Greenway Kia West responded

Valentina, we're delighted we could deliver an excellent experience! - Greenway Kia West Team

October 29, 2024

Jessica me atendió muy bien es una persona muy amable hace muy bien su trabajo More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica servicios
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Oct 29, 2024 -

Greenway Kia West responded

Julian, nos alegra saber que Jessica le ofreció un excelente servicio en Greenway Kia West! Gracias por su apoyo.

October 28, 2024

The service was fast, they explained exactly what they were doing to the car. The waiting area was crowded but clean. More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
Report | Print
Oct 28, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're glad to hear that our team provided fast service and clear explanations. We appreciate your patience in the waiting area, and hope to see you again soon!

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