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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
203 Reviews

203 Reviews of Greenway Kia at the Avenues - Service Center

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May 03, 2024

Made an appointment one week in advance and they Order incorrect parts. Waste whole afternoon and missed work More

by mesias65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 02, 2024

Clean professional knowledgeable friendly staff very nice waiting area delicious tea comfortable chairs great TV fast service the price was great for the service provided More

by frankrizzasinepari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Greenway Kia at the Avenues responded

We're glad to know you enjoyed the service and our waiting area at Greenway KIA at the Avenues. Thanks for your kind words about our team, we strive to provide a comfortable experience for all of our customers!

May 02, 2024

Simon was great service writer. My service was completed very quickly. Very good web site to schedule service. More

by Gerry7001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
May 02, 2024 -

Greenway Kia at the Avenues responded

Gerry, we're glad to know that Simon provided you with great service and your visit was efficient! We appreciate the feedback on our website too. Thanks for choosing Greenway KIA at the Avenues. See you next time!

May 02, 2024

The service department staff was courteous, knowledgeable and helpful. The area was clean and fresh. Non-service department staff were friendly and polite too. More

by kimwill78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in he service department
May 02, 2024 -

Greenway Kia at the Avenues responded

Kim, we're glad to know you had a positive experience with our service department at Greenway KIA at the Avenues. We appreciate your kind words about our staff and facilities!

April 30, 2024

Everything with regards to the maintenance were accomplished as expected, in a timely and professional manner. Good job Kia Greenway! More

by SISOCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean of Service dept
Apr 30, 2024 -

Greenway Kia at the Avenues responded

We're glad to know that your maintenance experience at Greenway KIA at the Avenues met expectations! We strive for timely and professional service. Thanks for sharing this positive feedback with us!

April 30, 2024

Kai our salesman was awesome. He worked really hard to make us happy. Took the time to answer all questions and get us a resolution for all our needs as soon as possible. We would More

by MManderson
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai sales man
May 01, 2024 -

Greenway Kia at the Avenues responded

It's great to know that Kai provided such excellent service during your visit at Greenway KIA at the Avenues. We appreciate your recommendation and look forward to assisting you again in the future!

April 30, 2024

Found the help I received from Simon and Shawn very professional and helpful, thank you both for your attention and help.. my experience with Greenway I hope will continue… thank you !!! More

by MONTGOMERY.MICHAEL.1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales- Hermajesty, Service- Simon and Shawn
May 01, 2024 -

Greenway Kia at the Avenues responded

We're glad to know Simon and Shawn were able to provide you with a professional and helpful experience at Greenway KIA at the Avenues. We appreciate your kind words, thank you for choosing us!

April 29, 2024

Friendly people, great service. The car was done sooner than expected, waited at the dealership in the meantime. More

by MATTHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia at the Avenues responded

Mattho, we appreciate your five-star review of Greenway Kia!

April 29, 2024

I have a very bad attitude about Kia because my Sirento needed a completely new transmission at 30,000 miles BUT….my most recent experience at the same service department was awesome! The young service man More

by nplemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 29, 2024 -

Greenway Kia at the Avenues responded

We're glad to know that our service department was able to turn your experience around at Greenway KIA at the Avenues! It's great hearing how friendly and knowledgeable our team member was. We appreciate your feedback, thank you for sharing it with us!

April 28, 2024

service was done quickly while I waited. Friendly service, reasonable price. and the coffee was good in the waiting area which was comfortable More

by ddualba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia at the Avenues responded

Ddual, we are so thankful for your business and your review! - The Greenway Kia Team

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