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Gregory INFINITI

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.3
271 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 271 reviews

July 06, 2026

Really appreciated the valet service provided. Ryan was great with communication and got my car serviced quickly and thoroughly. Many thanks! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 06, 2026 -

Gregory INFINITI responded

Thank you for highlighting our valet service for your INFINITI Q50. We’re glad the communication was clear and your car received prompt, thorough attention. We appreciate your feedback and look forward to serving you again.

July 01, 2026

Outstanding service from the customer service and repair center. They were really helpful and honest with what my car needed. Got the job done quickly as well. More

by abrahamdiaz61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 01, 2026 -

Gregory INFINITI responded

It’s rewarding to hear our repair center provided honest guidance and prompt service for your INFINITI. We’re glad the work was done efficiently and met your needs. We look forward to supporting you again.

June 27, 2026

Gregory Infiniti has taken care of me and all my car needs! They have always had my best interest at heart. Ryan over at service has been a pleasure along with the sales manager Matt. Thank you Gregory More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in sales
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Jun 27, 2026 -

Gregory INFINITI responded

It’s wonderful to hear Matt and our service professionals took great care of your BMW X5 and looked out for your best interests. Thank you for your ongoing trust in us. We look forward to many more visits.

June 25, 2026

Easy ,very smooth transaction from start to finish. No pressure, very accurate trade appraisal. Would buy from this dealer again. Highly recommend. More

by matys1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Gregory INFINITI responded

Thank you for sharing how smooth and pressure-free your BMW X5 purchase was. We’re glad the trade appraisal matched your expectations and that you’d choose us again. We appreciate your recommendation.

June 23, 2026

The whole process was simple and very transparent. Trevor answered all our questions and made the buying process as easy as could be. Many details were taken care of before we went in and signed and More

by jose.s.almeida.jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

Gregory INFINITI responded

We appreciate you sharing your experience. Trevor is pleased to have addressed your questions and handled the details ahead of time to keep everything seamless. Enjoy every mile in your QX80!

June 23, 2026

The Gregory Service center people were friendly, courteous and professional. I would not hesitate to use Gregory again for my service needs. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in Service
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Jun 23, 2026 -

Gregory INFINITI responded

We’re glad to hear that Matt and our service team made your experience so welcoming and professional. We look forward to supporting your BMW 430 Gran Coupe service needs in the future.

June 07, 2026

Had the best experience! Scott and Ahsan were very helpful and made the process easy. Thank you for everything!! More

by sa.als
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahsan and Scott
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Jun 07, 2026 -

Gregory INFINITI responded

It’s fantastic to hear you had such a positive experience. Scott’s support made the process straightforward. Thank you for sharing your feedback.

June 03, 2026

Jason and his team are beyond wonderful! I am sure I will be back to them! I have referred them to all my friends and family. Thank you for the lovely experience. I love my new car. More

by AMORMALO666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahsan
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Jun 03, 2026 -

Gregory INFINITI responded

It’s fantastic to hear that Jason and our team delivered such a positive experience as you picked up your BMW. We appreciate you sharing your experience with friends and family and are thrilled that you love your BMW.

June 03, 2026

The waiting area provided comfort, coffee, snacks and a massage. What more can a customer ask for? Thank you. More

by ppalmore3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2026 -

Gregory INFINITI responded

We’re glad the coffee, snacks and massage made your wait more relaxing. Thank you for trusting us with your Infiniti QX50 service.

June 01, 2026

Gregory Infiniti quickly diagnosed a difficult electrical issue, communicated clearly, and completed my twin turbo replacement professionally under warranty. They have earned my trust. More

by joshua.cimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mathee
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Jun 01, 2026 -

Gregory INFINITI responded

We’re glad to hear our team quickly diagnosed the electrical issue on your Infiniti Q60 and communicated clearly. Handling the twin turbo replacement professionally under warranty and earning your trust is very rewarding. Thank you for entrusting us with your vehicle.

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