Gresham Chrysler Dodge Jeep Ram

Bought a 2016 Ram from this dealership. Engine light was on within 2 weeks of purchase. Was charged $200 to diagnose and $5000 cost to repair. Many calls and visits to the dealer they offer Engine light was on within 2 weeks of purchase. Was charged $200 to diagnose and $5000 cost to repair. Many calls and visits to the dealer they offered a small discount to fix. I called yesterday 3 times to see if I can further mitigate the issue and was told each time the manager was busy and that I would hear back. No return calls. Gresham dodge sucks for customer service and I won’t be going back. More

I had the best experience purchasing my new 2024 Jeep Cherokee! Thanks to Ben who is professional, knowledgeable, supportive and integral in making my purchase seamless. I am delighted with Ben who Cherokee! Thanks to Ben who is professional, knowledgeable, supportive and integral in making my purchase seamless. I am delighted with Ben who had great patience with any questions or, concerns throughout the process and still afterward with support for me to understand the high tech of operating the vehicle. Ben is a great asset to Gresham Chrysler Dodge Jeep Ram! Thanks for the best experience ever in making a vehicle purchase, Jheri A. More

This dealership was AMAZING! Ben is outstanding, and helped me SO MUCH! I will never buy a car from ANYWHERE ELSE! Excellent service! Ben is outstanding, and helped me SO MUCH! I will never buy a car from ANYWHERE ELSE! Excellent service! More

Excellent experience. Darrien Paul and Heather are pros at what they do. They answered all my questions and went out of their way to make sure everything was just right. Darrien Paul and Heather are pros at what they do. They answered all my questions and went out of their way to make sure everything was just right. More

Regarding the Sales Representative, we sincerely appreciate the humble hustle, active listening, and willingness to make a deal. appreciate the humble hustle, active listening, and willingness to make a deal. More

Your sales associate Dante is top notch Give him a promotion tell him I said thank you promotion tell him I said thank you More

Very nice Rsm 1500 at a affordable price. Easy to work with and I felt totally at ease Easy to work with and I felt totally at ease More

This dealership is not customer centric focused. They tried to sell me a car with a known defect. Second battery defect on a 4xE showing as an engine light on symptom. Plenty of this defect in th They tried to sell me a car with a known defect. Second battery defect on a 4xE showing as an engine light on symptom. Plenty of this defect in the forums. The dealership was going to fix but they never game an ETA for fixing. All paper work was done so I was out of luck. I had to buy a different Jeep that cost me more money. I am still waiting for my second key on my new Jeep. More

Darian was excellent and quite a pleasure to work with. I will refer him to just about anybody. I know looking for a Dodge Ram. Chrysler. Jeep. I will refer him to just about anybody. I know looking for a Dodge Ram. Chrysler. Jeep. More

I noticed the check engine light was on when I took the Jeep out for a test drive. The sales manager who was with me on the test drive said the check engine light would be quick to fix and said he would Jeep out for a test drive. The sales manager who was with me on the test drive said the check engine light would be quick to fix and said he would have it done by the time before the paperwork was completed. I told them to get the basic information to run my credit so I can come back in the morning after I cleaned out my truck. Gresham Jeep proceed to do the paperwork and had me sign the paperwork last night. I told the sales manager I had not eaten and he continued with the paperwork. I got a text this morning saying the Jeep is on the schedule to get looked at today and he would get back to me on the status. I wasted my whole day waiting for an ETA on delivery. It is now after hours and no word on ETA. I think that is poor customer service. I would have been fine if he set the expectation of late day or even tomorrow. I wasted my whole day waiting for his call. I had golf round in the afternoon and dinner plans that I cancelled because of this. This is NOT GOOD customer service. More