Groove Toyota

Didn't have a great experience. I bought a pre-owned vehicle @groove just a few months ago for $28,000 . Trying to get into a different vehicle and they offered $19,000 on the same I bought a pre-owned vehicle @groove just a few months ago for $28,000 . Trying to get into a different vehicle and they offered $19,000 on the same vehicle. It took two days and multiple sales people to even get that number. This is why people hate buying cars. Not doing my service or purchasing another car from Groove. More

We got a used Highlander limited here. It's an absolutely perfect buy for us, with everything we want, nothing we don't at a very reasonable price. Eric Fletcher was extremely knowledgeabl It's an absolutely perfect buy for us, with everything we want, nothing we don't at a very reasonable price. Eric Fletcher was extremely knowledgeable, even answering questions we didn't think to ask but should have. He was enjoyable and efficient to work with. The moon roof motor had a problem between when we first looked at the car and when we did a final test drive and he went out of his way to make it right. Toyota's are the best cars. Go here and ask for Eric. You won't regret it! More

We had a great purchase experience with Zach Fahrny. We started our vehicle search online and scheduled an appointment to see the model we were interested in. When we arrived the car was parked up front We started our vehicle search online and scheduled an appointment to see the model we were interested in. When we arrived the car was parked up front and ready for a test drive. From start to finish our experience at Groove Toyota was great. More

Bought my new Toyota from Groove Toyota and Bob Knoll and had a great pressure free experience. had a great pressure free experience. More

Youcef smail was very helpful and kind and he answered all the questions I have and he knows his job very well thanks I am very happy with my car all the questions I have and he knows his job very well thanks I am very happy with my car More

They provided great service and were clear about pricing and the condition of the car. I would highly recommend this dealership as they are very honest and transparent about everything. and the condition of the car. I would highly recommend this dealership as they are very honest and transparent about everything. More

I recently visited Groove Toyota to address a brake issue in my vehicle. The team spent three hours performing routine maintenance and supposedly inspecting the brakes, resulting in a substantial bill of aro in my vehicle. The team spent three hours performing routine maintenance and supposedly inspecting the brakes, resulting in a substantial bill of around $650. However, my experience turned sour when, just three weeks later, I was forced to spend an additional $700 at another service center for the same brake problem. To my dismay, the second service center informed me that my front brake was completely worn out, and the rear brake was barely functional. This revelation was shocking and disappointing, especially considering that I had explicitly requested a brake inspection at Groove Toyota. It is difficult to understand how such a significant issue could remain undetected by the professionals at Groove Toyota. This oversight not only led to additional expenses but also raised serious concerns about the safety and reliability of their service. As a customer, I expected a thorough and competent inspection, especially when I had clearly communicated my concerns. Unfortunately, my experience with Groove Toyota was far from satisfactory. It has left me questioning the expertise and attention to detail of their service team. Potential customers should be wary of this and consider other options for reliable automotive care. More

Horrible customer service. The sales team will lie through their teeth, operates with zero integrity, and only puts their dealership first. The Service AND Sales departments ar The sales team will lie through their teeth, operates with zero integrity, and only puts their dealership first. The Service AND Sales departments are unethical, lazy and lack any integrity and accountability. More

Had a great experience at Groove with Byron. He was helpful, well informed and a pleasure to work with. Would do it all over again. He was helpful, well informed and a pleasure to work with. Would do it all over again. More

Working with Kris Fernanda was such a great experience. He was knowledgeable, no pressure, patient, and pleasant. He sent me a video when I first inquired about vehicles, that was very informative, gave He was knowledgeable, no pressure, patient, and pleasant. He sent me a video when I first inquired about vehicles, that was very informative, gave me a face to who I was communicating with. When I went in I recognized him right away. I didn't have my trade in with me at the time, as i was just plsnning on looking. I found a car i wanted, but they were closing, put a deposit, and they held it for me as sold. Next day we took the trade in to them around 6:30, and filled out the paperwork. The financing piece took a very long time. By the time the finance manager sat with us, it was getting close to 10. But everyone at this dealership is amazing. This is the third car that my family has purchased from them, and we won't hesitate to go back. I highly recommend them. More