Grubbs Volvo Cars Central Houston
Houston, TX
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Everything about Grubbs is first class. My advisor Simon Saba is kind, helpful, and very professional. I definitely recommend Grubbs! My advisor Simon Saba is kind, helpful, and very professional. I definitely recommend Grubbs! More
Wow. Rude, pushy, dishonest, and obvious sales tactics. From the horrible experience with the salesperson (I won’t go into details yet), to the almost lau Rude, pushy, dishonest, and obvious sales tactics. From the horrible experience with the salesperson (I won’t go into details yet), to the almost laughably bad experience with the “financial manager”, to the useless general “manager” who I shared my horrible experience with after he reached out (then he didn’t respond to any of that or try to make it better)—it’s been like going from the same type of person over and over. I would love to speak with a higher up. Who is running this company? Grubbs—you can do so much better. We bought the car we wanted (we were not sold a vehicle—if anything we wanted to leave several times but wanted a specific vehicle they had on the way—I’d not willingly give this guy the commission), despite the salesperson trying to push the original vehicle I looked at on me (clearly trying to move the floor model—which had quite a bit of damage btw). He flat out made a rude remark about me preferring a different color vehicle (and a higher priced version of the vehicle) because I changed my mind. How dare you, woman? There’s so much more. I’m sure (?) not all the salespeople are this way there. But the finance manager and at least one of the general managers was not helpful at all. And beyond that, they were not good (being careful with my words here). The only good things I’ve experienced was their newly remodeled waiting and sales area. And I’ve had good vehicle service in the past. But if I were you, unless you know the exact vehicle you want to buy and are ok dealing with certain types of individuals (and them getting a commission off of you after maybe even treating you badly and being disrespectful), then I’d go somewhere else to buy your Volvo. More
It was the most pleasant car buying experience I have ever had. The sales people are friendly and the finance manager was great to work with. The dealership building is brand new and the nicest I have ev ever had. The sales people are friendly and the finance manager was great to work with. The dealership building is brand new and the nicest I have ever been to. Everyone was very respectful and professional. I also like the fact that they gave me a fair trade offer off the bat. More
Great experience. Friendly salesman. No pressure and very knowledgeable. Also worked out good finance and reasonable trade-in offer. Friendly salesman. No pressure and very knowledgeable. Also worked out good finance and reasonable trade-in offer. More
I had a great experience buying my car! Brent could not have been better. He made me feel comfortable. You can tell he genuinely cares and enjoys what he does. As for the purchasing/financi Brent could not have been better. He made me feel comfortable. You can tell he genuinely cares and enjoys what he does. As for the purchasing/financing I was in and out in less than 2 hours. Really couldn’t have asked for much more. The car looked immaculate when I drove it off the lot. Very impressed with Grubbs. More
I worked with Jason and he was great! Was very patient with me, didn’t try pressure me or try to oversell me on anything. Explained the process well; wasn’t planning to purchase today but Was very patient with me, didn’t try pressure me or try to oversell me on anything. Explained the process well; wasn’t planning to purchase today but the customer service sealed the deal. More
Great experience at Grubbs from the online search, to the sales office, to financing, and all the way home. Great car and an excellent place to buy a car. sales office, to financing, and all the way home. Great car and an excellent place to buy a car. More