Gunn Chevrolet

Quick, Easy, Perfect! I filled out the "Make My Deal" button on the Gunn website, and Bobby contacted me right away. We were able to get pretty much everything done over t I filled out the "Make My Deal" button on the Gunn website, and Bobby contacted me right away. We were able to get pretty much everything done over the phone or through email, which was EXTREMELY helpful given my crazy schedule. My husband and I went to sign the paper work, and pick up my new Cruze, and it was so fast and easy. Bobby and the finance team really went above and beyond to make my deal, and make sure I was taken care of. I will definitely be sending all of my friends to Bobby, and when it's time for me to buy again, I will be coming back. Thank you again for the wonderful experience! More

OUTSTANDING CUSTOMER SERVICE WHEN I MET SERGIO I SAID I WANT THIS CAR AND I WAS REFERRING TO A CHEVY SS 2014. HE NEVER LEFT MY SIDE UNTIL THE DEAL WAS COMPLETE EVEN TO THIS DAY HE WHEN I MET SERGIO I SAID I WANT THIS CAR AND I WAS REFERRING TO A CHEVY SS 2014. HE NEVER LEFT MY SIDE UNTIL THE DEAL WAS COMPLETE EVEN TO THIS DAY HE STILL REMAINS IN TOUCH HELPING WITH QUESTIONS. HE JUST DID WHAT I WANTED. ALWAYS YES, HES A VERY SPECIAL SALES PROFESSIONAL. TOTAL ATTENTION TO DETAIL AND VERY MUCH TO MY SATISFACTION. More

I've never been more pleased with any Car purchase.i was met immediately by Mr. Sergio Castillas, and treated with courtesy and respect the entire visit. Mr. Sergio was the best. For me, personal Courte was met immediately by Mr. Sergio Castillas, and treated with courtesy and respect the entire visit. Mr. Sergio was the best. For me, personal Courtesies are just as important as the vehicle and the Gunn Chevrolet team performed flawlessly.Thank you for your professional business etIquette Thanks Mr. Sergio I love my Chevy Cruze Karoline More

I purchased 3 vehicles at Gunn over the years, and I have had them all serviced there as well. I am happy with the ease of taking my vehicle and having it worked on, from oil changes to system flushes. The had them all serviced there as well. I am happy with the ease of taking my vehicle and having it worked on, from oil changes to system flushes. They offer taxi service when work will be longer. On the few occasions when there has been a slight problem, they were quick to resolve matters. My vehicles have been maintained well at Gunn. More

If you looking to buy a new vehicle go to GUNN Chevrolet on 35 North and asked for Sergio Castilla. He is a great sales consultant and he will listen to what you want in buying a new car. He is fantastic, on 35 North and asked for Sergio Castilla. He is a great sales consultant and he will listen to what you want in buying a new car. He is fantastic, patient, will work with you to get your monthly payment where you like it. He will show you all the many features of your car before you leave the dealership. He is just a GREAT sales person. More

Dealership lied to me about making a hard credit pull, after I specifically told them not to and that I was already financed. Now I am getting a run around while trying to register my vehicle. I am very d after I specifically told them not to and that I was already financed. Now I am getting a run around while trying to register my vehicle. I am very disappointed in the lack of trustworthiness and poor customer service. More

No pressure sales format, one no haggle price, loved that. Told my sales guy Alfonzo what I wanted and he found the vehicle for me. Fair deal on my trade in and the car was ready on time. I will be bac that. Told my sales guy Alfonzo what I wanted and he found the vehicle for me. Fair deal on my trade in and the car was ready on time. I will be back. More

Since 2006 I have purchased three chevrolets from this dealer. The first was a 2004 Avalanche with no issues. On 3/24/2011 we purchased a 2010 Suburban. When we went to pick it up the passenger air bag wo dealer. The first was a 2004 Avalanche with no issues. On 3/24/2011 we purchased a 2010 Suburban. When we went to pick it up the passenger air bag would not arm, and we were told that since it had previously been a rental that the second set of keys were not available at that time. Some days later (7-10) we were able to pick up the vehicle and a second set of keys. On 1/14/2013 we purchased a 2011 HHR. Again this vehicle had been a rental and again we were told the additional set of keys would be coming soon. In Feb I purchased a FOB and set of keys from Val Mark Chevrolet in New Braunfels and as of today, 25 march have not heard a word from Gunn. The folks at Val Mark went the extra mile to help me. More

Worst car buying experience I've had so far...this is the fifth car I have purchased through a dealership. It was so disorganized. No one seemed to know what they were doing. The used car that I drove 7 ho fifth car I have purchased through a dealership. It was so disorganized. No one seemed to know what they were doing. The used car that I drove 7 hours to see was not even clean when we arrived. They had held the car we wanted to see for a week, which was great, but we were surprised to see how dirty it was when we arrived. I didn't get the feeling that customer service is a priority for them. Very disappointing experience; will probably avoid using a car dealership in the future if at all possible. Would not recommend this dealership at all. We were promised a manual and a second key for the vehicle which was to be mailed to us; 20 days later we have still not received either one. Save yourself the headache, and go to a dealership that cares about good customer service! More