Gurley Leep Ford Lincoln

Service for steering repair Ford F350 Super Duty. Charged over $4000. When putting the front tires back on, they did not tighten the lug nuts. Next day drove at highway speed over the SkyWay 180 feet Charged over $4000. When putting the front tires back on, they did not tighten the lug nuts. Next day drove at highway speed over the SkyWay 180 feet above ground. At my destination, traveling at 20 mph the front left tire fell off destroying the entire hub assembly and wheel well. Another $3300 repair. Could have rolled and died with my daughter in the car. Service manager Mike Campbell and technician M. Spahn and ownership of Gurley Leep Ford....no response to my calls and messages. Beware of this dealership. No ethics and no morals. John Lindemann, M.D./JLindemann@rgv.rr.com/(956)607-0453/Notre Dame '84 More

We can't say enough wonderful things about the SOUTHSIDE location only and their understanding of treating customers with respect. Weston Payne and Brian Ducharme and their HUGE efforts to locate us the car location only and their understanding of treating customers with respect. Weston Payne and Brian Ducharme and their HUGE efforts to locate us the car we wanted, a fair price, and went over and above in a pandemic. We will be back, as the above was not the case for most of our visits. As you know, many dealers are advertising one price online, and then adding $3,000-$5,000 when you arrive and it feels unethical and awful - This did not happen at this location, AND, they gave a fair price for our vehicle quote. More

Our purchase of a used non- Ford product became involved. We had great help and understanding by all . and ended with a satisfying experience. Would be quick to recommend GL Ford and Lincoln. We had great help and understanding by all . and ended with a satisfying experience. Would be quick to recommend GL Ford and Lincoln. More

Whitney was excellent. Got me in, got me out and kept me advised of the status while I was there. Very happy and I highly recommend advised of the status while I was there. Very happy and I highly recommend More

Took my car in for a warranty repair. Scheduled appointment and made sure to ask if the part was in stock. They said it was so I took it in and an hour later they texted to say didn’t have part an appointment and made sure to ask if the part was in stock. They said it was so I took it in and an hour later they texted to say didn’t have part and it was backordered. Very bad customer service. If your going to make appointment make sure parts are there. Will be looking for a more reliable service center. More

Please believe me when I say that Dave Spencer is my hero!!! We were upside down on our previous loan. The truck was on its last leg!!!! The heat stopped working, the transmission started slipping and o hero!!! We were upside down on our previous loan. The truck was on its last leg!!!! The heat stopped working, the transmission started slipping and on the way to the dealership we got a flat. We were literally stuck on the side of the highway with 3 kids. But then our hero came to the rescue. I spoke with Dave and informed him of our circumstances and he was willing to come pick us . Eventually we made it to the dealership. On the way there Dave asked me basic questions to see what type of vehicle we were looking for. He told me he had something perfect for us, I doubted that it would be a 1 and done situation. I was expecting to test drive 10 cars before I found the “perfect one” . Once we got to the dealership Dave was 100 percent right!!! He’d found our dream truck. It is perfect for us. Lots of room and it’s fully LOADEd!!!! If your looking for a vehicle please contact Dave and I promise he’ll get you right. More

Excellent!!!! This is my second vehicle I have purchased from Troy. He made the whole process easy and painless. Even my family bought from him! He is the best without a doubt. from Troy. He made the whole process easy and painless. Even my family bought from him! He is the best without a doubt. More

I purchased a 2020 F-150 Lariat from Anna last week. It was too late to order one and her and the team searched far and wide to find one that fit what I was looking for. They brought it in and got the pape was too late to order one and her and the team searched far and wide to find one that fit what I was looking for. They brought it in and got the paperwork done in only a few days. I recommend Anna and the team at South Side Ford! More

Whitney in service dept was very helpful in answering all of our questions while we waiting for that to be completed Troy came to say hi and told him I was interested in updating our 2017 Explorer, he said of our questions while we waiting for that to be completed Troy came to say hi and told him I was interested in updating our 2017 Explorer, he said in a few more weeks there would be some good deals coming up so we decided to take a look to see what was available and with Troy's help we found a 2020 Expedition that he was able to help make it affordable for us.Troy knows his business and was able to help me decide the best coarse if financing for our situation.Brandy did great job with the paperwork even with all the computer glitches.Thanks to all involved we had a every good experience More