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HGreg.com Palm Beach

West Palm Beach, FL

2.5
42 Reviews

551 S Military Trail

West Palm Beach, FL

33415

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42 Reviews of HGreg.com Palm Beach

November 18, 2024

1-Hgregg's process is very slow and extremely tedious. 2-The fees are outrageous. 3- including License fee whether you can use it or not. 4- The car arrived with ENGINE LIGHT ON. This affected many s More

by dodaly2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Vega
September 02, 2024

Hgreg WAS a great dealer ship, we have purchased before with no issues. Went to look at a chevy spark for an advertized price of *8898.00. I was fine with the price and the car. Then I was told there is More

by MBCARL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The manager
August 09, 2024

So deceitful. A $9,598.00k car was shown to me. After long wait outside the building in the heat waiting for the car To Test drive, they made a hard inquiry on my More

by topguegue
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Tahim Salim
Aug 12, 2024 -

HGreg.com Palm Beach responded

We apologize for any frustration and confusion you experienced during your visit. We strive to be transparent with our pricing, so it's concerning to hear about these unexpected fees. We'd like the opportunity to discuss this further and address your concerns directly. Please reach out when you can. Thank you, Paul Brundage - General Manager - 561-453-2961

February 19, 2024

Most confusing deceitful listed prices then they add $1295 for service fee and $699 plusbState fees for processing State title that I can do for $22.00 at the lical tag company Ehat a Scam so the lusted More

by amd452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Never gave a name
Feb 20, 2024 -

HGreg.com Palm Beach responded

I'm sorry to see this feedback. We strive for transparency in our pricing and it's concerning that you feel misled. The fees mentioned are standard across the industry, but we understand your frustration if they were not clearly communicated upfront. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Paul Brundage - General Manager - 561-453-2961

December 26, 2023

An incredibly frustrating experience as they seemed only interested in selling to local residents. Perhaps bc they advertised free delivery, once they determined I was out of state, they stopped responding More

by Lee G
Recommend Dealer
No
Employees Worked With
Multiple
Dec 27, 2023 -

HGreg.com Palm Beach responded

Lee, I'm sorry to hear about your experience. We aim to provide excellent service regardless of where our customers are located and it's disappointing that you felt otherwise. Your feedback is valuable as we strive for improvement in all areas. If you're open to discussing this further, please reach out at your earliest convenience so we can address any issues directly with you. Thank you, Paul Brundage - General Manager - 561-453-2961

November 27, 2023

Was never contacted about the vehicle I was interested in. Got tons of emails advertising vehicles I never inquired about. Weeks later I get an email saying I tried contacting you about your inquiry which More

by hfrez007
Purchase Time
Recommend Dealer
No
Employees Worked With
None answered my inquiry
Nov 27, 2023 -

HGreg.com Palm Beach responded

I'm sorry to learn about your experience. It's important for us to provide timely and relevant communication, so it's disappointing that we missed the mark here. I'd like the opportunity to rectify this situation and discuss your vehicle interest further if you're still in need of assistance. Please feel free to reach out at any time convenient for you. Thank you, Paul Brundage - General Manager - 561-453-2961

August 20, 2023

I found a car that caught my interest online. Called and confirmed availability. Letty who was at the establishment was professional, courteous, down to earth, accommodating and most importantly: More

by hkeijer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yarilet Quiles (Letty)
July 17, 2023

I chose to still reach out to the dealer for a vehicle they had listed even though it was overpriced compared to the market. Received a quote only to find almost 5 thousand dollars added on in unwanted ad More

by chriscruz2414
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Stephanie Watson
May 31, 2023

They charge 785 usd + tax for not optional and not necssary package for a warranty for minor cratches, board and so forth More

by nporronovo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember
March 26, 2023

Found a car on their website. Called to confirm the details as listed and they were confirmed by two separate employees. I drove four hours to the dealership to learn that the car More

by dan.ernest.champagne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
2
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