HGreg.com Palm Beach

I purchased a vehicle from Hgreg 01/13/2023 received a new tag (so I thought) I then received a toll violation in the mail with date of occurrence 01/11/2023 ( clearly in the picture it shows a suv with a new tag (so I thought) I then received a toll violation in the mail with date of occurrence 01/11/2023 ( clearly in the picture it shows a suv with a hitch attached my vehicle purse is a small nissan versa) I contacted Hgreg via email with attachments showing it was not my vehicle purchased as well as the date. Hgreg title department Beda advised it is not hgreg problem and will not issue a new tag. Hgreg has to understand this is unprofessional on their part and has to do better. i was given a tag from them that could possibly have a hit and run attached to it or even worse a death. when i never owned the tag until 01/13/2023 More

Beware purchasing a vehicle from either here or their competitor nearby (OFF LEASE)… I have purchased a vehicle from both dealers within the past year and SAME scenario…. I don’t know if this is an extr competitor nearby (OFF LEASE)… I have purchased a vehicle from both dealers within the past year and SAME scenario…. I don’t know if this is an extreme case of bad luck but I’m extremely disappointed at this point with my purchase… this car is deteriorating by the day, new discoveries are being presented one after the other. Last night my brakes went completely out while driving and I nearly lost my life…. This was my final straw! I purchased a 2018 Audi A5 Convertible for $30k…. Already after 1 week…There is a bad wheel bearing, the driver side window had random stuff wedged in between the seal and the glass that blocked wind from coming into the car because it does not seal right (something I pointed out when we test drove), the speakers in the rear are blown out, there is a crack in the windshield (notice after purchase as I bought the vehicle the night before discovery and it was dark), I was told the tire was plugged after my test drive because they found a nail in it but discovered you guys left the nail in my tire and had me drive off the lot as is and I had to get it repaired myself, every single wheel has curb damage, there was a softball sized dent on the trunk, and the paint scratches on this vehicle was covered up by what looks like a sharpie or a paint corrector marker you buy at autozone….and now this brake situation… I paid nearly full market value for this car compared to what other dealers have for it for sale…to have this many issues a few weeks into ownership… they say they price their cars according to the condition it’s in and they sell them AS IS…. I completely feel as if I bought a vehicle that never went through a service inspection and it came directly from the auction… what’s the point of going to a dealer anymore if we just sell auction vehicles blindly to the public and charge $2k in dealer fees to broker the transaction??? Update: 02/11/22 After having owned this vehicle for ongoing now 45days and driving 2000 miles. The car is falling apart day by day. I have spent hundreds of dollars in diagnostic fees. So far we have diagnosed broken front upper control arms, front brake hoses on both sides bent and broken, no brake shimmy/spacers in between brake pads and calipers/rotors on either front two crake calipers, A/C Freon leak, window regulator broken, sold w/ a cracked windshield (didn’t notice it when purchased as it was 8pm), every wheel curbed and damaged, defective car key remote, sold with a nail in left rear tire (was told it was patched right before I drove off the lot, not left with a nail in it.) The brake lines/hoses were not securely mounted to the vehicle and resulted in one fraying while I was driving, expelling all brake fluid from it being bent back and fourth after every turn (clearly an ongoing issue.) I could have killed myself or killed someone else with the lack of brakes. This should have been found during a routine inspection when the dealer took possession of the vehicle. So far I am $1938.00 in the hole 45 days after purchasing the car. And this is only because I found a mechanic that does work on European vehicles for $155/hr labor rates. Audi of WPB charges $325/hr labor rate and quoted me $4800+ in total for the repairs. $839 new key $807 window regulator & A/C Freon fix, diagnostic $214 Diagnostic fee $154 Brake shimmy/spacer Still have to repair the control arms which are the most expensive @ $1,000 a piece. I have included a video as well with my update addressing the brake diagnostic from the mechanic. More

Great service and professionalism. I love my car and it was a smooth transaction. Thank you car.com I love my car and it was a smooth transaction. Thank you car.com More

I reached out via email didn't hear back. Called them they confirmed they received my email and someone would reach out in 24-48 hours. Never heard anything, guess they aren't hurting for sal Called them they confirmed they received my email and someone would reach out in 24-48 hours. Never heard anything, guess they aren't hurting for sales. More

I went there to buy an used car, I was helped by Jose Rodriguez, he did such as good job, Very professional, comprehensive, and very focused in his duties. Great helper .ask for a Cuban guy named José an Rodriguez, he did such as good job, Very professional, comprehensive, and very focused in his duties. Great helper .ask for a Cuban guy named José and you will not regret it! More

Overall good experience the car was as advertised it had a couple of problems the dealership took care of no complaints. The price was okay. The only issue I have is during financing I was told we would se a couple of problems the dealership took care of no complaints. The price was okay. The only issue I have is during financing I was told we would set up autopay with my lender. This was a bit deceptive they set me up with a third party payment processor that wanted to charge a fee of almost 400.00 to take my money and give it to my lender. This third party payment processor has received significant fines for its deceptive business practices. After contacting the payment processor and being hung up on repeatedly I finally got through to a human and canceled their services. I was able to contact my lender set up my autopay directly with them and look forward to doing business with them for a long time. I recommend the dealership but offer a word of caution about their finance department. More

Alfredo Arzabala is an awesome salesperson, very professional, and take much pride in his job. The process and finding the perfect car for my son within my budget was beyond my expectations. I am ve professional, and take much pride in his job. The process and finding the perfect car for my son within my budget was beyond my expectations. I am very impressed and pleased. Thank you again Alfredo for your hard work. More

This dealership would not provide me with any compensation after I found (after the fact) that there was no spare tire and no back seat headrests (a safety concern in a crash.) I was told it wa compensation after I found (after the fact) that there was no spare tire and no back seat headrests (a safety concern in a crash.) I was told it was MY responsibility to check over the car at time of purchase and it wasn't their fault as it is a USED vehicle. I get that, but really? When it comes to a safety item? I feel duped. More

I bought a Toyota Corolla 2018 after five days show in dashboard maintenance required soon Sale Associates Akm Haque What happened Hgreg dashboard maintenance required soon Sale Associates Akm Haque What happened Hgreg More