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Haasz Automall
Ravenna, OH
2,933 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts.
We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,933 reviews
June 01, 2012
After 3 days of talking to this dealership on the phone regarding the car we were looking at, financing, and trade in, we were more than promised our numbers would be close. We live approx. 3-1/2 hours aw regarding the car we were looking at, financing, and trade in, we were more than promised our numbers would be close. We live approx. 3-1/2 hours away but we knew we had to make the trip for our appraisal on our trade in. We decided that their customer service thus far exceeded what we have ever experienced locally so we made the trip. Well... what a sales ploy. Our payment went up over 100 dollars and the terms of the loan increased by a year. What a joke. Also, the used car we were looking at had a few issues....they took off 1000. THATS IT. We left the dealership shortly after 9pm with NO DEAL or hopes of one. They are pathetic.... and they lie. BEWARE More
by MaePenn2
Employees Worked With
Heather, Brad, and Brian
Helpful October 25, 2011
Recently bought a used car from this dealership. It needed an alignment and tires rotated. The salesman promised me it would be done when I picked the car up. When I arrived to pick up my car the sales needed an alignment and tires rotated. The salesman promised me it would be done when I picked the car up. When I arrived to pick up my car the salesman told me right away that it had been aligned and tires rotated. I thanked him and signed my name on the dotted line multiple times and drove off with my car. When on the highway, I discovered the car still pulled to the left so it had never been aligned and my husband, who is very observant, saw that the passenger tire was still the same tire that was on when we had first driven the car. So I in a nut shell, I was lied to. Also, the "gave" me $2500 for my old car and now have it listed for $7999 and state that it has been reduced from $8989. It has only been on the lot for 4 days, quick reduction! More
by babynurse515
Employees Worked With
Rich Fernandez
July 15, 2011
When I arrived at Haasz before I even walked into the dealership everyone was so nice, I was met outside by a sales rep who worked with me through the whole process. I didn't have any particular car in m dealership everyone was so nice, I was met outside by a sales rep who worked with me through the whole process. I didn't have any particular car in mind when I came here and it was a good thing I didn't because there was soooo many different make and models to choose from! After test driving several I finally settled on an 09 Jeep Grand Cherokee that I love. The sales rep was so patient through the whole process and once I picked out my jeep the rest of the process was quick and smooth. We are planning on purchasing another vehicle in a month or so and I am for sure going back to Haasz More
by loveOH
Employees Worked With
Justin Bracken, Rick McCoy
