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Hagerstown Honda

Hagerstown, MD

4.9
814 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization. In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer. As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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10307 Auto Place

Hagerstown, MD

21740

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Showing 814 reviews

April 01, 2024

Very good and friendly staff. The best and most reliable cars. Will get the most satisfaction with your purchase! More

by neketakafley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Faith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Hagerstown Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 24, 2024

Tony Valentine of Hagerstown Honda is the type of car dealer we all need and deserve. When I arrived at Hagerstown Honda to look for my new car, I was driving a 2008 Accord. I had been driving it fo More

by ccpleasant11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Hagerstown Honda responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

March 22, 2024

Great customer service from part of Mr. Paul , vey diligent and profesional working with our requests .He was at our service during all time since our first visit to the dealer . More

by Felix Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Hagerstown Honda responded

Hi Felix, thank you for your kind review; we are happy to pass along your comments to the team here at Hagerstown Honda! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2024

Tony's knowledge about the vehicle was impressive and his patience in answering my many questions made me feel comfortable. He truly made my experience easy and stress-free. I would be happy to recomm More

by bubsmom.hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Faith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Hagerstown Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2024

Tony was very accommodating and was not pushy at all. I highly recommend Tony to anyone. More

by Jennufer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Hagerstown Honda responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

March 11, 2024

Buying the car was a really Fast experience. Seller was very knowledgeable and answered all questions asked. More

by emelyramirez35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Hagerstown Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 10, 2024

Upfront and easy to work with. Helped me review all my options and make my best choice. More

by ddthetide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Hagerstown Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2024

Paul Shockey was great to work with. Scott M. in finance was great too. So glad we picked Hagerstown Honda! More

by SaraM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Hagerstown Honda responded

Saram, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hagerstown Honda.

February 26, 2024

It was my first time buying a car from a dealer, they made it as painless as possible (even if my anxiety didn’t agree) and talked me through everything. Paul and Chad were amazing! More

by bblues21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Hagerstown Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hagerstown Honda. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2024

Paul was an absolute god and the sales manager was awesome too tyvm guys Rob More

by robertlam1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Faith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Hagerstown Honda responded

Robertlam1978, your wonderful feedback and rating mean a lot to us.

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