Read Reviews Hagerstown KIA

Hagerstown KIA

Hagerstown KIA

10307 Autoplace
Hagerstown, Maryland 21740


(301) 739-7283

Hagerstown KIA
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 102 reviews

4.9

4.9 out of 5

119 lifetime reviews

Hagerstown KIA

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Certified: Hagerstown KIA

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hagerstown KIA has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Hagerstown KIA

At Hagerstown Kia, we go out of our way to make the car buying process as easy as possible for you. We want you to feel comfortable and not pressured while you're at our Kia dealership in Hagerstown. It's our goal to help you find the vehicle that's right for you. We have a great selection of new Kias, including the Rio, Forte, and Sorento. In addition, our inventory of certified and pre-owned vehicles can't be beat. We are conveniently located for Hagerstown Kia customers and our website allows you to get driving directions from your home to our dealership. Come in today and let us help you find a new car, truck, or SUV.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

BrookeAJ27
6/18/2013 5:16:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Luke BlickenderferLuke Blickenderfer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

Luke was very helpful throughout the entire process!! Even helped to clean the car so that the used Sorento looked brand new! I left the dealership happy!

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kohlhorst
6/18/2013 10:59:06 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg TylerGreg Tyler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hagerstown KIA:

Buying a car is always stressful, so we were very happy to have such a pleasant experience with Hagerstown Honda and Greg Tyler. We got the car we wanted, in beautiful condition at a good price. Everyone was friendly and very efficient. We highly recommend this dealership and salesman.

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Rhoderickl
6/17/2013 7:26:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg TylerGreg Tyler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

I had a very pleasant experience when purchasing my new vehicle from Hagerstown Kia. Greg was very knowledgable and went out of his way to help us. He spent hours with us from selecting the car we wanted, test driving vehicles and sitting down to get the price that best fit our budget. I would definitely recommend both Hagerstown Kia and Greg Tyler whe purchasing a new or used vehicle.

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jbowers9
6/16/2013 4:31:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad BlackChad Black
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

The experience with Hagerstown Kia was amazing. Mr. Black was professional and extremely knowledgeable. He understands customers service and was very responsive to the customers' desires. We bought a 2012 Kia Optima from him in April and also traded it in for the purchase of the 2013 Kia SXL in Sep/Oct 2013. Both experiences were pleasant.

The customer service receive after the purchase, is also top notch. We are thankful for a great buying experience!

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cpainter
6/16/2013 2:25:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad BlackChad Black
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

Very friendly and KNOWLEDGABLE. We were just looking but after a few minutes talking to Chad, he was able to show us exactly what we wanted at an excellent price. So many salespeople and dealerships do not listen or know their own inventory. He made everything straightforward and easy but never pushy or overbearing. We purchased that day and are thrilled with the deal and the vehicle. Since we have taken a friend who had the same experience and purchased a vehicle. We highly recommend Chad and the dealership.

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Annette3
6/15/2013 10:43:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick WhittingtonRick Whittington
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

Rick was awesome and really put a lot of effort into finding me the perfect car. The atmosphere in the dealership was super friendly. The staff held the door open for me multiple times and were always smiling. This is my family's 4th car from Hagerstown Kia and the service is always great. I absolutely LOVE my Kia optima! Best car I've ever owned.

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saragpam
6/15/2013 10:06:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Luke BlickenderferLuke Blickenderfer
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Hagerstown KIA:

I had the most wonderful car-buying experience ever! I just separated from my husband and the staff were magnificent! They were friendly, knowledgeable, and very accommodating. Luke was kind to my boys and Britton was thorough in explaining all of the intricacies of leasing, since I had only ever owned before. I walked out with an amazing deal on a lease that fit my new budget and a new friend in the sales associate. You're one of the greats, Luke! The outstanding customer service has continued and I will look forward to seeing the staff again for every oil change. Thanks, Hagerstown Kia!

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Bbomber03
6/15/2013 8:08:05 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura KellyLaura Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

I purchased a 2007 Honda Ridgeline from Hagerstown Honda. I am very happy to say that the buying experience was very comfortable and stress free. Laura Kelly is a awesome sales person. Very knowledgeable and friendly with no pressure on buying this vehicle. All I had to do was see this truck and I was hooked. Dave Feuerstein is a very good person to deal with also. He was honest and got me the best deal for the money. I have purchased vehicles from other dealers in the past, and I am proud to say that my recent vehicle purchase from Hagerstown Honda puts the other dealers to shame. Total time including test drive was 2 and a half hours, that is awesome. I WILL be recommending Hagerstown Honda to alot of people that I know. Awesome job to the people at Hagerstown Honda, keep up the good work.

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droberts34
5/31/2013 6:06:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Emily CobbEmily Cobb
Jeremy MyersJeremy Myers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

I'm a returning customer at Hagerstown KIA, and Jeremy Myers has now made my second car purchasing experience the best!!! He found me a great deal on a brand new vehicle, and it was exceptionally fast. Jeremy Myers is very friendly, well mannered, and very patience and always looking out for his clients. To anyone reading my review, I highly recommend Jeremy Myers, He is outstanding.

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jbrown102
4/23/2013 8:06:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura KellyLaura Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hagerstown KIA:

Ms. Kelly was very accommodating and made me feel less anxious about purchasing my new vehicle. The sales process was very easy and Ms. Kelly's knowledge of the vehicle helped me to know all the ins and outs of the vehicle before making my purchase.

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