Hall Honda Huntersville - Service Center
Huntersville, NC
227 Reviews of Hall Honda Huntersville - Service Center
Overall happy Everything was great! Only thing not so great was the tag for the part installed was left in the floorboard. Just shy of perfect service! Everything was great! Only thing not so great was the tag for the part installed was left in the floorboard. Just shy of perfect service! More
Horrible experience...will never buy from here again!!! We bought our Mvan back in 2011 and to say it was one of the worst experiences we've ever had in buying a car is an understatement. Took us 2 days to We bought our Mvan back in 2011 and to say it was one of the worst experiences we've ever had in buying a car is an understatement. Took us 2 days to do a deal and we way over paid!!! We've bought several Honda's in the past and have never had this bad of an experience. Going forward one of their big sales pitches is their "priority for life" it really should be called "wait of you life". I hate taking my car there, because I have to budget a whole day for anything as simple as an oil change! They do not do anything fast and today was my last straw. I needed my car inspected (should take 15min. right???) wrong. I walked in waited for 10min. no one said a word to me. Two other customers came in and THEY were waited on before anyone even acknowledge I was even standing in line!!!! Needless to say I walked out. Drove over to the Valvoline oil place across the street. Was in and out with car inspection in hand in under 15min. AND MY SON EVEN GOT TO STAY IN THE CAR AND SLEEP THROUGH THE WHOLE THING!!! I may go back because my oil changes are free ( or pre-paid depending on how you look at it) but I will never be roped into buying a car from this dealership again. I could also go on and on about their messed up phone lines and the fact they've messed up my car twice. But I feel I've vented enough! More
Not at your convenience! Priority Honda offers free oil changes and state inspections if you buy your Honda from them (use to get a car wash too, but that's out). But when I c Priority Honda offers free oil changes and state inspections if you buy your Honda from them (use to get a car wash too, but that's out). But when I call, they certainly can't do same day or your first request... seems like an aversion. I mean, you can't schedule a state inspection same day? Really? This among other things... I will NEVER buy another Honda from them. More
Price to high on parts if you get work there need to call around tried to say I needed 2300 dollars worth of work done on my car and didn't need only problem had was a leaking hose that cost me 36 dollars around tried to say I needed 2300 dollars worth of work done on my car and didn't need only problem had was a leaking hose that cost me 36 dollars they will try to con you out of money don't trust them or there work from my visit More
Lollie has a great team working with her a Priority Honda!! Justin knew to order the special oil my truck needed when I made my appointment so I wouldn't have to wait any longer than necessary. I had m Honda!! Justin knew to order the special oil my truck needed when I made my appointment so I wouldn't have to wait any longer than necessary. I had mentioned a concern about my brakes. Justin looked at them and said they needed to be replaced. I told him to go ahead and fix them but please hurry I had a meeting to go to. He got the oil change and brake job done quickly and correctly and I was early to my meeting!! Team work is what it takes to run a great service department. The communication shown and the quality of work produced by Lollie,Jason, and Justin show that they are the best in the business! I'll be back in 5,000 miles!! More
I have 3 cars that get serviced by Priority Honda. The customer service is always timely and professional. They greet you by name which means so much. It let's you know that you're more than just another customer service is always timely and professional. They greet you by name which means so much. It let's you know that you're more than just another dollar coming in the door. I am very satisfied. More