Hall Honda Huntersville - Service Center

WOW - tire went flat due to a large piece of medal. We called AAA to replace with our spare. Due to the tire key lock not in the vehicle, tire could not be removed. Contacted Michael( Service Manager We called AAA to replace with our spare. Due to the tire key lock not in the vehicle, tire could not be removed. Contacted Michael( Service Manager) at Hall Honda and he immediately dispatched a service vehicle and and the drama was over. Totally appreciate the prompt and professional service. Michael even personally called me back for an update. Five Star.... More

The moment I walked into this dealership I felt welcomed. No pressure. Once I bought my van and had to go for normal service I soon realized the service staff was amazing. Mr. Murphy, the service manager is No pressure. Once I bought my van and had to go for normal service I soon realized the service staff was amazing. Mr. Murphy, the service manager is personable, kind and always makes sure I leave there happy. 5 stars to Hall Honda! More

Chris Wagner is people oriented, cares about my car needs and keeps me informed when I take my car in and keeps me informed when I take my car in More

Of all the dealerships I’ve felt with over the last 20 years, Hall Honda of Huntersville goes the extra mile. They are tops in my book, and can be trusted to do the right thing, on time and on budget. Th years, Hall Honda of Huntersville goes the extra mile. They are tops in my book, and can be trusted to do the right thing, on time and on budget. The 3 people I had a great experience with is Mr Mike Murphy head of service, Cory, and salesman Ron Munday. More

It’s average at best. Sales people are ok. Service people like Ryan make the difference. Perhaps you could spell his name correctly. Sales people are ok. Service people like Ryan make the difference. Perhaps you could spell his name correctly. More

The people at this dealership were amazing! My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never got through. It didn't matter, however, because the Service Manager, Mike Murphy, came out to help. Everyone did everything possible to get us back on the road. While we were waiting they offered to take us to get food, they offered comfortable seats, water, etc. When they weren't able to complete the service that day, they sent us home-to Virginia!-with a loaner vehicle because we needed to get back for some important medical appointments .Mr. Murphy had them fill the car with gas before we left so we wouldn't have to stop again. Keith was wonderful about getting the gas and getting us settled in and ready to drive the 3 hours. When we couldn't get the car back the next day due to extenuating circumstances, Hiram was so understanding. When we arrived back at the dealership, everyone greeted us like we were old friends. Everything was ready to go so we could make the return trip quickly. Mike told me that if I ever had questions about Honda vehicles to give him a call. Those 3 men helped us navigate a very stressful situation. They treated us with kindness, respect, and compassion which is a rare thing these days! Thank you Hall Honda for being our angels that day! More

I brought my car in and I didn't have a lot of time. Christy Johnson was quick to assist me, talked me through the process and helped me get me in and out. Awesome job! Christy Johnson was quick to assist me, talked me through the process and helped me get me in and out. Awesome job! More

I took it in for an inspection and was told the tires were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tri were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tried contacting them via chat and the email on their website and still haven’t heard back. I used to love them and was looking at trading in soon but I’ll take my business elsewhere since they obviously aren’t interested! More

Zero responsiveness from Honda to my multiple email and chat tool requests for a simple price estimate on my Honda's service need. chat tool requests for a simple price estimate on my Honda's service need. More