Hall Honda Virginia Beach

My purchase of my odyssey was challenging, to say the least. With a 2-year old dressed as a cowboy and my tired 5-month old in tow, Frank was patient and friendly while working out the details of my purc least. With a 2-year old dressed as a cowboy and my tired 5-month old in tow, Frank was patient and friendly while working out the details of my purchase. I'm talking potty runs, climbing incidents, a mysteriously moving computer mouse, feeding sessions, etc. I'm sure Frank has many other great qualities but his PATIENCE with me and my kids was phenomenal. That patience helped this weary, sleep-deprived mother of two easily tackle the purchase of a car. More

I heard from 3 dealerships in response to my email inquiries. DJ was so delightful on the phone and so engaged in the conversation, that I moved up my test drive appointment and bought the car within inquiries. DJ was so delightful on the phone and so engaged in the conversation, that I moved up my test drive appointment and bought the car within 24 hours. Matt let the car sell itself, the hand-off to Max when Matt had a day off was flawless and Gina walked me through the options, answered my questions honestly and didn't hard sell. In short, great car, great experience. Wish I had bought sooner! More

Just wanted to say thank you for the excellent experience I had buying my new car from Hall Honda. Papa, Rhoda & Don made my buying experience easy. This is my 2nd car from the Hall family, thanks so much fo I had buying my new car from Hall Honda. Papa, Rhoda & Don made my buying experience easy. This is my 2nd car from the Hall family, thanks so much for your excellent help. Great job guys, thanks! More

Salesperson lied to me and said the vehicle I purchased was Honda certified. When I made a service appointment I was informed that the car WAS NOT certified. Service manager was incredibly rude to me whe was Honda certified. When I made a service appointment I was informed that the car WAS NOT certified. Service manager was incredibly rude to me when I inquired about having a scratch repaired that was on the car when I bought it. This woman actually accused me of keying the car door myself! Seriously?! I'd never buy another vehicle from them again. I won't even take it there for service. More

My salesperson was Matthew Hess, the internet sales manager at Hall Honda. I already knew what car i was looking for, the trim as well as color. He went out found the car the best fit me, and my descri manager at Hall Honda. I already knew what car i was looking for, the trim as well as color. He went out found the car the best fit me, and my description I gave him, and it was smooth sailing after that. He an amazing sales rep, and my experience was amazing. More

To whom it may concern, Mr Mat Gillikin was the best To whom it may concern, Mr Mat Gillikin was the best salesman I have ever had ! He is very efficient and knowledgeable , without being pushy . He To whom it may concern, Mr Mat Gillikin was the best salesman I have ever had ! He is very efficient and knowledgeable , without being pushy . He spent a good amount of time explaining to me the different features on the car ( before and after I bought the car ) and did not loose his patience when I did not understand something .( I happen to belong to the generation of women who don't know much about cars )I will recommend him without hesitation to my friends,and wish him well .He is a true asset to Hall Honda Virginia Beach Dealership . My overall experience at Hall Honda Virginia Beach was a very positive one . Sincerely, Martine Mercer More

Customer service was good because overall the whole experience was positive. It was my first time buying a car from a dealership, so the whole experience can be a little intimidating. I had been lookin experience was positive. It was my first time buying a car from a dealership, so the whole experience can be a little intimidating. I had been looking at cars for about a month and definitely had some negative experiences elsewhere. When I first walked in, people were not the friendliest--it was in the evening and I sensed that it might be time for some people's shift to end. Once I was connected with a sales associate, things were much better. Jake was overall very friendly and he was open about each car I looked at and the whole buying process. I feel like he was respectful and not too pushy. I feel like he helped me get the best deal I could on my car. So overall I would say the price and experience were excellent. I also returned to the dealership for my first oil change last week (2 free oil changes) and will be returning for all of them as long as I am in the area. The service for the oil change was quick, easy, and friendly. More

Was a great purchase experience. You can never go wrong with Honda's and the same can be said for Hall Honda. Frank did an excellent job. After the purchase he helped me get another set of master keys an with Honda's and the same can be said for Hall Honda. Frank did an excellent job. After the purchase he helped me get another set of master keys and a valet key is in the works now. He also ordered a new manual as one wasn't in the vehicle. I rated the overall experience as a 4 only because I had a question about the honda certified 150 point inspection. After contacting corprate to inquire if the "appearence" (items 129-150) portion needed to "meet honda standards" and was informed that it did not. So in other words it is a 128 point inspection. But I am extremely happy with my 2009 Accord and will continue to do business with Hall Honda on any other car purchases. Thanks Hall! More

Our salesman Frank, from the beginning to end, was very helpful and friendly. He helped us look for a car that's right for our need and budget. Though he was not able to find the actual price we were looki helpful and friendly. He helped us look for a car that's right for our need and budget. Though he was not able to find the actual price we were looking for, he found us a car that was close to our budget. Rob was also helpful in explaining our different options as far as warranty is concerned. Overall, even though it was a five hour process, it was a pleasant experience dealing with Frank and his team. I would have rated the quality of work, but I have not received my vehicle yet. At this time, it's still in the shop getting its 150 point inspection and a few minor repair before I get it to ensure that it will be a safe ride. I will surely come back to this site once I have driven my vehicle for a while. Thanks Hall Honda! More

Very pleased with our experience with Jake. Best sales man we have ever delt with. He wasn't at all pushy and seemed to be very honest and straight forward with us. Friendly and willing to work with our man we have ever delt with. He wasn't at all pushy and seemed to be very honest and straight forward with us. Friendly and willing to work with our available times and also compare other vechiles we were considering. We have recommended him to our friends and have had one buy a car through him and was also very satisfied with him. I give him an A+++ More