Hall Nissan Virginia Beach - Service Center

Every time I have visited this dealership for service I have an outstanding experience. I rated "Price" as 'Good' because I wish I could get service done for less so I can't rate it as 'Great'. However I have an outstanding experience. I rated "Price" as 'Good' because I wish I could get service done for less so I can't rate it as 'Great'. However I am more than willing to pay a little more for the excellent service I've always received. More important to me is the fact that the employees have enstilled a high level of trust with their product knowledge, very caring demeanor and demonstrations of utmost integrity, especially Mr. Branch. There are times I must visit other dealerships for MINOR service tasks and there is a very immediate and distinct difference in Hall's service, facility atmosphere and overall focus on the customer than that of the other places I have to visit at times. There has never been anything overlooked, left out, left off or left loose when I visit Hall; I can't say the same about others. I promise I will always own a Nissan product as long as I live within a couple hours of Hall Nissan and I try to send as many others as possible to Hall if they are in the market for a vehicle or in need of service on their Nissan. More

xxxx,Ron,Bernard and Reggie Scott are AWESOME! They are always curious,professional and knowledgeable about whatever I ask them.They should be commended for going above and beyond at all times.I will alway always curious,professional and knowledgeable about whatever I ask them.They should be commended for going above and beyond at all times.I will always bring my Altima to them.Ron and Brittany in the repair shop and Matt at enterprise are very curious and professional as well.You have a great group of associates that represent Hall Nissan Wonderfully. Thank you,Mrs,Angela Ransom More

I have been coming to Hall Nissan for 3 years and I ALWAYS deal with Clif. He is very helpful & always willing to assist. He is a pleasant person to work with & is a great asset to Hall Nissan. It's ALWAYS deal with Clif. He is very helpful & always willing to assist. He is a pleasant person to work with & is a great asset to Hall Nissan. It's often hard to find good customer service at Hall Nissan I know I don't have to worry about that. I know that I will be treated with respect and charged a fair price. I will definitely return to Hall Nissan and have recommended their dealership to Friends and Family. More

Hall Nissan does and excellent job in both sales and service. I am a repeat customer. The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with service. I am a repeat customer. The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with Cliff Singleton and he is provides customer focused service and always makes customer satisfaction his number one priority. More

Very unproductive service experience. It began with an unwillingness of service writer to explain pricing over the phone. I can understand the lack of wanting to quote an absolute price before examening t unwillingness of service writer to explain pricing over the phone. I can understand the lack of wanting to quote an absolute price before examening the vehicle. However I had already obtained a proper diagnosis from another Nissan dealer out of state and did not feel the need to waste time and money repeating the diagnosis process; as I trust the recommendations of the diagnosing Nissan dealership. Hall Nissan may have been a more convenient location though at the time. I asked for a very specific job (parts and labor for 02 Pathfinder 4wd rear main seal replacement). The service writer refused to even quote me an Hourly labor rate; let alone an approximation of the full job. It's important to understand that I choose a Nissan dealer for their expertise not the bottom line. But a straight forward answer would have helped me to choose to have the work done while in Virginia Beach or not. I've had service done at Hall before. And now all the recommendations for things I didn't need, the wrangling and stalling combined with this most recent experience simple look as if this service department has something to hide. It's unfortunate because service dept. and customer could have benefited from this exchange. More

The Service Manager has been very helpful and has communicated with me to clear any issues. I had many concerns but the Service Manager has gone above and beyond to make sure that I am satified with communicated with me to clear any issues. I had many concerns but the Service Manager has gone above and beyond to make sure that I am satified with my experience. I would reccommend Hall Nissan to anyone. More

This is a superb dealership that puts the customer FIRST! Originally we purchased our brand new 2005 Pathfinder from Victory in Chesapeake, VA. To say the least, after the initial service visit we went in Originally we purchased our brand new 2005 Pathfinder from Victory in Chesapeake, VA. To say the least, after the initial service visit we went in search of a better dealership to maintain our vehicle. We tried Hall Nissan on Bonney Rd in VA Bch and have been there ever since. Hands down this is the best Nissan dealer in the Hampton Roads area! ( After having been to them all). Since March of 2006 we have used Hall Nissan exclusively and have never left the dealership wanting more for anything (service or sales). Our family has now purchased three new vehicles from them and have all our service done there. Exceptionally superb folks! And Clif is one the best service supervisors I have dealt with ever. The kind of service we would get from a family owned and operated business. They go the extra mile and put the dealership reputation on it daily! Thanks and well done folks! More

No matter what I call for regarding my car I always have the best experience. The great thing is that Clif always remembers me by my last name as soon as I walk up the counter, that is great customer servi the best experience. The great thing is that Clif always remembers me by my last name as soon as I walk up the counter, that is great customer service. The wait is limited and the service is just excellent keep up the great work. More

Cliff is a very friendly person and he treats you like his own family. I would reccommend this dealership to all of my friends and family. We have been using the Hall dealerships for about 20 years and we his own family. I would reccommend this dealership to all of my friends and family. We have been using the Hall dealerships for about 20 years and we have usually been very pleased.i LIKE THE SERVICE THAT iRECEIVED TODAY. More

My wife and I are leasing a 2007 Nissan Pathfinder. Hall Nissan's service department is awesome! We have been dealing with Buddy Burris and Ron Watson for our vehicle's service. One day about a month ago Nissan's service department is awesome! We have been dealing with Buddy Burris and Ron Watson for our vehicle's service. One day about a month ago my wife called frantically about the vehicle not starting. She was with our two year old son who was crying, etc. I left my office to pick her up and drive her over to my mother-in-law's school. We called Nissan and they offered to send a tow truck to pickup the pathfinder. Well their tow truck was busy so Buddy Burris offered to ride with my wife back to the vehicle and he personally jumped the vehicle and drove the vehicle back to the shop where they had to replace the battery! They then detailed the vehicle for free !! We love Buddy and the entire crew! More