Hammonasset Ford
Madison , CT
Filter Reviews by Keyword
By Type
400 Reviews of Hammonasset Ford
What a disappointment! I heard good things about this dealer so I thought I would buy a truck from them. What a mistake. I first talked to a woman on the phone named Andrea who said I could buy the truck dealer so I thought I would buy a truck from them. What a mistake. I first talked to a woman on the phone named Andrea who said I could buy the truck at MSRP and I was lucky they weren't selling it $5,000 over MSRP only caveat was I had to buy a fugazzi aftermarket warranty for $2,699. I thought that was incorrect information so I decided to show up and look at the truck I wanted to buy. Spoke with CherylAnn she then said the exact same thing. I said ill buy the truck at MSRP but not that junk warranty, she said buy the warranty or you can't buy the truck. So I bought the same truck as Gengras BELOW MSRP. More
Great dealership--Sales and service both top-notch-and know their product..Would highly recommend them to anyone interested in a Ford product. Fine American product know their product..Would highly recommend them to anyone interested in a Ford product. Fine American product More
I dropped my car off for service without an appointment.. Sydney checked me right in and my car had an oil change, tire rotation and full inspection and top off of fluids in 30 minutes. Who gets their car ba Sydney checked me right in and my car had an oil change, tire rotation and full inspection and top off of fluids in 30 minutes. Who gets their car back in 30 minutes without an appointment from a service department??!! I do and did! I will NEVER take my car anywhere else for service. Hammonasset Ford goes above and beyond! Thanks for all of the EXCELLENT service. Sydney Clark, Sal Salafia and ALL of the service employees!!! Can go on and on... More
I've researched and looked for a 2018 F150 Lariet for about a year and when one that looked promising popped up on their website I said I would be there in the morning. Daniel Sapione met me in the morni about a year and when one that looked promising popped up on their website I said I would be there in the morning. Daniel Sapione met me in the morning and had the pickup ready to show. It was exactly what I was looking for so a deal was made within an hour. The entire dealership was great. Very happy with everything. Thanks Dan. More
Very professional team of knowledge staff members; courteous and friendly to all. Service and parts department work extremely well together to help the customer’s needs. courteous and friendly to all. Service and parts department work extremely well together to help the customer’s needs. More
Experienced great service with every visit, very professional and knowledgeable crew. Estimates for costs and time to repair were very reasonable and right on. Would definitely recommend them. professional and knowledgeable crew. Estimates for costs and time to repair were very reasonable and right on. Would definitely recommend them. More
great service experience can't think of any other place to bring my car. Sal was honest and let me know what I needed even researched after market parts for my VW to bring my car. Sal was honest and let me know what I needed even researched after market parts for my VW More
I took my Explorer in for service and everyone was friendly and professional from the office staff to the technician, Sal Salafia. The work was very well done and I wouldn’t hesitate to return for fut friendly and professional from the office staff to the technician, Sal Salafia. The work was very well done and I wouldn’t hesitate to return for future services. I highly recommend Hammonasset Ford and tell friends who are in need of a quality mechanic. More
Sal Salafia Service Manager assisted with Unique problem on 2020 Ford Explorer XLT. Beginning January 2020 Contacted Customer once a week with update. Multiple Issues confirmed with Ford Engineer. Sal took on 2020 Ford Explorer XLT. Beginning January 2020 Contacted Customer once a week with update. Multiple Issues confirmed with Ford Engineer. Sal took time to explain Problem Until Ford Motor Company Agreed to Repurchase Vehicle. also Krisse Sward contacted customer with Rental Vehicle updates. both Staff are Personable. More
Hammonassett Ford’s service has been tremendous. They are helpful and thorough. Their staff has been friendly and professional. I’m confident in their work. are helpful and thorough. Their staff has been friendly and professional. I’m confident in their work. More