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Handy Toyota - Service Center
St. Albans, VT
1,069 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
1,069 Reviews of Handy Toyota - Service Center
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July 18, 2012
i had to have the tundra recall work done, kyle was amazing,no run arounds, no bull. to the point and in simple english. he made you feel like you were part of the team. kyle even went out of his way amazing,no run arounds, no bull. to the point and in simple english. he made you feel like you were part of the team. kyle even went out of his way to make sure i got a fender that needed fixing to pass inspection.i wont go any where else for service.kyle and the men are top notch. More
by knightwing51
Employees Worked With
Patrick Bell
Helpful July 11, 2012
I recently popped the hood of my 2009 Handy Toyota Tacoma to give the engine area a nice cleaning. I had been under the hood in the past but never to give it a clean. To my shock, I discovered an official to give the engine area a nice cleaning. I had been under the hood in the past but never to give it a clean. To my shock, I discovered an official Toyota sticker at the very front of the hood (underneath near the grill) from my 09/16/2010 visit detailing the modifications and the dealer code. Written on the sticker in marker was the phrase: "Jesus Saves". Was first reaction was to be bummed that I missed it over a year ago. My bad. But seriously, I know the truck was a lease and all at the time, but our contract never said anything about buying into a religion. I contacted Adam Luneau who mentioned in a previous post on DealerRater to let him know if something needed attention. Super pleasant guy, very friendly and was extremely apologetic. Sounds like they had/have a guy who has since been addressed for doing this in other fashions with other vehicles. Adam also said to contact him the next time we're on the car market and he would help us out. Which is where the quandary comes in.... I've bought a total of 2 new vehicles in my 26 years of driving. That's roughly once every 12 years (deducting the 3 years it has been since getting the Tacoma). Maybe in 9 years Adam will still be around to make good on the pledge. Or maybe he'll be on an island somewhere toasting that he is not near his apostolic staff. Or maybe I will? Either way, the redemption promise is too abstract to me to draw me back for another purchase. And does it mean a jihad haggling over sticker price? Sigh. Personally, I'd like to see this Jesus-freak ordered to detail my truck on his own dime - and with no further preaching. Too much to ask? Maybe. In the meantime, I'll throw my experience up on DealerRater and let others decide how to proceed with their own shopping. More
by tikiskis
Employees Worked With
Adam Luneau
March 08, 2012
My car was just in for an oil change but as always the service was excellent. My car was in and out quickly as I had requested since I was on my way to work. They always accomodate as best they can and th service was excellent. My car was in and out quickly as I had requested since I was on my way to work. They always accomodate as best they can and that is much appreciated by me. More
by skalahan
Employees Worked With
Patrick Bell, Kyle Palmer, Patrick Bell
February 28, 2012
I love Handy Toyota. Excellent service and the friendliest staff. I can not see myself ever going some place else to purchase a vehicle. Great Job! friendliest staff. I can not see myself ever going some place else to purchase a vehicle. Great Job! More
by cwbyfan22
February 28, 2012
I trust Kyle and the service team to make sure my Sienna is in top working order. I feel that Kyle cares about my satisfaction and works hard for it; from the moment I call for an appointment until I am pay is in top working order. I feel that Kyle cares about my satisfaction and works hard for it; from the moment I call for an appointment until I am paying the bill. Kyle is friendly, pleasant, and courteous. He is the epitome of the word customer service. I cannot say enough about how happy I am doing business with Handy Toyota because of Kyle Palmer. More
by leisavt2
Employees Worked With
Kyle Palmer
January 10, 2012
Kyle was very friendly and helpful. He suggested that I have my state inspection at the same time I was there. It saved me another trip up ther, so thanks Kyle have my state inspection at the same time I was there. It saved me another trip up ther, so thanks Kyle More
by Mike 05468
Employees Worked With
Kyle Palmer
November 25, 2011
Patrick has helped understand, explain, suggest and fix any & all issues requested to be worked on at all occasions... never seen such excellent service oriented team as this before... Thanks to Joe to emp any & all issues requested to be worked on at all occasions... never seen such excellent service oriented team as this before... Thanks to Joe to empower employees like Patrick... and Thanks to Adam for making the deal during purchase of the vehicle... Thanks & Happy Holidays!! More
by frument
Employees Worked With
Patrick Bell, Patrick Bell
November 22, 2011
I have gotten my last two vehicles from Handys and they are top notch in every way. That's why I continue to drive from Hinesburg to get serviced! are top notch in every way. That's why I continue to drive from Hinesburg to get serviced! More
by Lcassidy
Employees Worked With
Kyle,
August 16, 2011
I have been dealing with this dealership since July 2002 I have been dealing with this dealership since July 2002 and have never had a service experience where I was disatisfied. Everyone I come in contact I have been dealing with this dealership since July 2002 and have never had a service experience where I was disatisfied. Everyone I come in contact at Handy is very helpful and treats me well. When I drive my car away from the service area is continues to run very smoothly.I have delt with dealersip in several states and find my experience with Handy to be the best ever. More
by chrlsmd
May 25, 2011
Handy's has always provided excellent service not only in quality but also the knowledge of the service staff. You always feel welcome. It is very user friendly. The waiting room is peasant and more importa quality but also the knowledge of the service staff. You always feel welcome. It is very user friendly. The waiting room is peasant and more importantly free wifi is available. This is very important to me. More
by whwillia
Employees Worked With
Patrick, Kyle, Patrick Bell
