Hanlees Davis Chrysler Dodge Jeep Ram

Maily did not communicate with us on updates. When we finally went in two weeks after a vehicle was dropped off she still had no answers when we asked her to help with a Rent-A-Car. She told us s When we finally went in two weeks after a vehicle was dropped off she still had no answers when we asked her to help with a Rent-A-Car. She told us she would not do so and that if I did not like it, I could have my car towed and leave she would not deal with me anymore. She had a breakdown in the office and said she was overwhelmed. a me Mechanic witnessed the entire event More

The employees are always friendly & cordial. I wish my car would have been ready in a more timely manner, but oh well, they did what they could. I wish my car would have been ready in a more timely manner, but oh well, they did what they could. More

Horrible customer service and communication. When I take my car in for service they always seem surprised and burdened. When I take my car in for service they always seem surprised and burdened. More

Customer service advisior not experienced to communicate with service technician with regard to vehicle repair requirements. Failed to provide status of ongoing progress resulting in vehicle repair lasting with service technician with regard to vehicle repair requirements. Failed to provide status of ongoing progress resulting in vehicle repair lasting two days more.than necessary. More

Randy at Hanlees was very knowledgeable and courteous. I was very pleased with our transaction and I would definitely recommend this dealership to family and friends! I was very pleased with our transaction and I would definitely recommend this dealership to family and friends! More

Went as it should have. No surprises It was a wonderful experience as always Perfect No surprises It was a wonderful experience as always Perfect More

They met my needs at a price I could afford. They all were very nice and explained everything all the way through. Will refer business to them in the future!! They all were very nice and explained everything all the way through. Will refer business to them in the future!! More

Randy was very helpful and knowledgeable. One of his associates above him that was putting numbers together for my review almost cost you the sale. One of his associates above him that was putting numbers together for my review almost cost you the sale. More

Miley said the car would be ready and it wasn't - even the following day. She was unprofessional and lacked basic communication skills including ability to provide work order upon check in or at any time the following day. She was unprofessional and lacked basic communication skills including ability to provide work order upon check in or at any time prior pickup. She also failed to return phone calls. When my husband and I came into the dealership in hopes of getting any update, Miley was defensive and unhelpful in simply returning our vehicle to us. We raised our voices in frustration and the dealership's response was to call the police! We could not believe the lack of service and professionalism that was displayed. More

At 8am appt nobody there till 8;10 Employees weren't there on time If they make appt they should be there on time there on time If they make appt they should be there on time More