Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

I sent my car in for service, took an entire day to remove some recalled fluid from my car but didn’t replace it as there “wasn’t enough time “ took it in again after the weekend to get the fluid repla remove some recalled fluid from my car but didn’t replace it as there “wasn’t enough time “ took it in again after the weekend to get the fluid replaced, took all day again, and despite assurances that the key would be ready for me to pickup after work, no one had any clue about it when I got there at 530. So now will have to go back again to get it sometime on my break and borrow a car for work yet again. More

Always super accommodating and helpful when coming in for service of any kind…whether routine maintenance, a problem to resolve, or a recall notice. Par excellence at Hanlee’s service. service of any kind…whether routine maintenance, a problem to resolve, or a recall notice. Par excellence at Hanlee’s service. More

Always friendly staff and they get the work done in a reasonable amount of time. I'm always kept aware of what's going on with my vehicle. Bought my vehicle at this location and excellent chance I'll bu reasonable amount of time. I'm always kept aware of what's going on with my vehicle. Bought my vehicle at this location and excellent chance I'll buy my next one here too. More

My Husband loves Mylie! Excellent Employee/ Resource for your Company! She is on it! Very efficient and articulate! We received notice from Jeep re: recall the notice arrive Excellent Employee/ Resource for your Company! She is on it! Very efficient and articulate! We received notice from Jeep re: recall the notice arrived by mail which was nebulous, confusing and very unclear. Notice said call 800 number and punch a bunch of buttons! ( Got to no one!) What is a U90 recall???? Also use some web site provides no help especially for my Husband, who is computer illiterate! His Wife (that’s Me) is relentless in pursuit of truth and information never gave up! So Mylie ordered the part and we get to return in a few weeks for repair! More

Nora was wonderful and very helpful she has a calm sweet personality that made me look at the car and the benefits to my life personality that made me look at the car and the benefits to my life More

The dealer’s lobby was cleaned and spacious. Observing from the lobby, it seem like the dealer was a bit understaffed. Some of the employees seemed a bit stressed due to the calls and food traff Observing from the lobby, it seem like the dealer was a bit understaffed. Some of the employees seemed a bit stressed due to the calls and food traffic. More

My service advisor, Miley, was professional and made sure that all my issues were addressed. that all my issues were addressed. More

After being told that we did not want one of the packages offered, our service advisor became much less friendly and short with us. While waiting in the waiting area, several of the employees interacted very offered, our service advisor became much less friendly and short with us. While waiting in the waiting area, several of the employees interacted very rudely with each other. Our service advisor was no where to be seen at the end of our two hour wait, so the other service advisor had to take care of us. It was clear there were several unhappy customers in the waiting area as well. All in all, it feels like a very hostile work environment as well as inefficient, and we will not be returning. More

I was told that the first oil change was free so I drove 1 hour under that commitment only to be told it’s to be paid in full. 1 hour under that commitment only to be told it’s to be paid in full. More

Really bar service (Julia) but Muhammed save the day and he was very professional. Thank you! he was very professional. Thank you! More