Hanlees Davis Chrysler Dodge Jeep Ram - Service Center
Davis, CA
257 Reviews of Hanlees Davis Chrysler Dodge Jeep Ram - Service Center
Service agent was excellent. Balanced multiple issues coming into his office while communicating effectively with me and my service needs. Balanced multiple issues coming into his office while communicating effectively with me and my service needs. More
Very poor communication between salesman and finance officer. We waited over 3 hours to sign papers and I was paying cash. I threatened to leave when the place was closing down and we were still waiting officer. We waited over 3 hours to sign papers and I was paying cash. I threatened to leave when the place was closing down and we were still waiting to sign and finally our salesman came with an iPad for us to sign. The finance officer told us he had no idea we were waiting! The sales staff was watching YouTube while I was steaming mad waiting to meet the finance guy snd it wasn’t until they thought they were going to lose a sales did they finally jump! I recently bought another car cash and it took 30 minutes from start to finish so to be at this dealership almost 4 hours was infuriating More
Service department was well trained and efficient. Tony was amazing to work with. Thoroughly explained the situation with my Ram truck. He even stayed after hours so I could pick up my vehicle. You do Tony was amazing to work with. Thoroughly explained the situation with my Ram truck. He even stayed after hours so I could pick up my vehicle. You don't see this type of customer service anymore. More
This dealership has a very friendly service department. I will recommend this service department to all my friends and family. I will recommend this service department to all my friends and family. More
Well what I can say is your Service Advisor Mr Lam Mai provided me with an outstanding and above excellent service…. He went above and beyond in providing exceptional service in helping me get my car repa provided me with an outstanding and above excellent service…. He went above and beyond in providing exceptional service in helping me get my car repaired to my satisfaction…. And it seem like he’s doing the job of (3) three Service Advisors…. Because it looks like he’s the only person doing that job…. I think you’re probably not paying him enough compared with the hard work and long hours he puts in every day…. I’ve sat in his office and seen him fix a service issue that some one else had missed up pretty bad…. You really might want to seriously consider paying him a lot more compared with all of the dedicated and hard work he does…. He really makes your business look good…. And I for one am so glad you have him working for…. And I do thank you so much for providing me with such excellent service…. More
The check in was good but the check out long. If they do the check out faster could be excellent.. If they do the check out faster could be excellent.. More
They're awesome! !!! I recommend it, 💯 Very kindly people, if you wait there,they want you to be as comfortable possible !!! I recommend it, 💯 Very kindly people, if you wait there,they want you to be as comfortable possible More
Service took way too long. Also performed service that wasn’t requested or needed. They did not disclose all the service that they were going to do up front in writing. Also performed service that wasn’t requested or needed. They did not disclose all the service that they were going to do up front in writing. More