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Hanlees Hilltop Toyota
Richmond, CA
1,043 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,043 reviews
August 05, 2025
Our experience with Armando was great. One thing we are concerned about is that our sale did not include two key fobs, only one was given to us. We have been Toyota customers for over 30 One thing we are concerned about is that our sale did not include two key fobs, only one was given to us. We have been Toyota customers for over 30 years and have never received just one key fob. We would like to follow up with a manager about this. Thank you, Antonia More
by antonianicosia
Verified CustomerEmployees Worked With
Armando and eric
August 01, 2025
Very professional, good communication. I appreciated CJ's thorough communication, and the dealership's prompt repair of my vehicle. I also appreciated the shuttle service, which made dropp I appreciated CJ's thorough communication, and the dealership's prompt repair of my vehicle. I also appreciated the shuttle service, which made dropping my vehicle off much easier. More
by DKMULDOON
Employees Worked With
CJ
July 31, 2025
I came in for service was told I had a nail in my tire. I asked the advisor about fixing the tire., she told me they do not patch tires and I had to buy a new one. The cost of the tire was $195., I have a I asked the advisor about fixing the tire., she told me they do not patch tires and I had to buy a new one. The cost of the tire was $195., I have a 2024 Toyota Corolla tires do not cost that much money for a Toyota Corolla. I left and went to another dealership. They checked my tires and said there were no nails in my tire. It has been fine ever since and I will not return to your dealership because of this my question is do you advisor work on commission? More
by Dissatisfied customer
July 24, 2025
Michael Huey is the best. He delivers as promised. Easy to make an appointment. And, it is near our house. Convenient. He delivers as promised. Easy to make an appointment. And, it is near our house. Convenient. More
by Merlenesocorro
July 24, 2025
Even with an appointment it took 2 1/2 hours to have the oil change and the tires rotated. More importantly after I used my card at the dealership to pay I began to receive spam calls. The dealership sold m oil change and the tires rotated. More importantly after I used my card at the dealership to pay I began to receive spam calls. The dealership sold my personal information without my permission! More
by Yolo
July 22, 2025
The Service Crew were very professional. Our 21 year old Prius had an inverter problem and Jenny at the service center took care of us under warranty and called to give us updates on when o Our 21 year old Prius had an inverter problem and Jenny at the service center took care of us under warranty and called to give us updates on when our car would be ready. The team was great to work with👍 More
by chiefinstructor1
Employees Worked With
Jenny, service writer
