Hansel Subaru
Santa Rosa, CA
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546 Reviews of Hansel Subaru
My last go around was you having my car for 3 months waiting for a radio replacement for the second time which should have been covered but was charged 3 grand. I pick it up and drive it off the lot w waiting for a radio replacement for the second time which should have been covered but was charged 3 grand. I pick it up and drive it off the lot with all the tires low. On several occasions I’ve had to return the car for rework. I came in for an oil change and all my fluids weren’t topped. I specifically said my wiper fluid was empty, it was not filled when I paid for my oil change. I drove off and had to come back again. Rework from your dealership more than a handful of times. More
Always happy with my service. The customer service representative is so very nice. The waiting room is clean and airy so the wait is pleasant. The customer service representative is so very nice. The waiting room is clean and airy so the wait is pleasant. More
I sat comfortably in the waiting area while they took care of servicing my car and in about an hour and a half it was done and clean and ready to go! care of servicing my car and in about an hour and a half it was done and clean and ready to go! More
Excellent experience, the staff was very attentive and made the process painless. In addition to a fantastic car. made the process painless. In addition to a fantastic car. More