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Hansen Motor Company - Service Center

Brigham City , UT

4.7
836 Reviews

836 Reviews of Hansen Motor Company - Service Center

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April 27, 2024

Although the technician made an error and broke my hood latch when doing my oil change, Hanson motors stood behind their work and replaced it at no charge. Even giving us a loaner vehicle when the new part More

by BAKEJAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

The check in was attentive . The told me the time it would take to complete the vehicle service . After which a waited in the comfortable waiting area and also enjoyed a walk aro More

by craigandlinda.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

April 11, 2024

Cody was an incredible service writer. He was honest and quick to keep us up to date with the diagnosis and repairs. He saved us $4000 from the bid another dealer gave us for the repair! More

by aa_kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cody met your expectations. Thank you again for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

April 10, 2024

The service manager Jon Leishman was great to work with! He was respectful and patientbim in answering my questions about the 100k mile service my car needed. Thank you! More

by ryanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Hansen Motor Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jon here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

April 10, 2024

Always professional and courteous. Outstanding service. I plan to keep doing business with them for years to come. More

by jaylanebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Hansen Motor Company responded

Jay, Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad Cody was able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

April 06, 2024

Friendly, knowledgeable service as always. I know I can trust Hansen with my vehicles Highly recommend. Friendly, knowledgeable service at a fair price. I know I can trust Hansen with all of m More

by JJaggi
Recommend Dealer
Yes
Apr 07, 2024 -

Hansen Motor Company responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

April 04, 2024

One time, they did get the oil plug on right and I dribbled oil on my driveway. Another time, they didn't get the wiring harness on the alternator correctly and our car died coming back from Logan and More

by jdperry53-0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Hansen Motor Company responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Matt Hansen Matt@hansenmotors.com

April 03, 2024

I have always been treated with respect and they seem to share in my concerns with my truck. More

by richardfarley2284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Hansen Motor Company responded

Richard, Thanks for sharing about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

March 27, 2024

This was my first time at Hansen, and they were great. They will be my main dealer moving forward. More

by wittybyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

March 27, 2024

Very knowledgeable and helpful people. Much better experience than I’ve had at other dealerships More

by ken.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Hansen Motor Company responded

It's great to hear that we were able to help you out, Ken. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

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