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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,387 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,387 reviews
November 10, 2016
Great Service Harbro has always been great with everything. Yesterday I was told an hour for service, but let it be known I was in a hurry. They had the car done in Harbro has always been great with everything. Yesterday I was told an hour for service, but let it be known I was in a hurry. They had the car done in a half an hour. You can trust them to do their best. More
by suzpetitt
Employees Worked With
Kevin Manning
Helpful November 10, 2016
Outstanding service This is my third vehicle I have purchased at Harbro and I have received outstanding service each and every time,i would definitely recommend coming he This is my third vehicle I have purchased at Harbro and I have received outstanding service each and every time,i would definitely recommend coming here first More
by Jester7796
Employees Worked With
Mike
November 03, 2016
Excellent Service PLUS!!! We have not only purchased our last 4 vehicles from Harbro but have used them for service of all our current vehicles for the past 15+ years. They ar We have not only purchased our last 4 vehicles from Harbro but have used them for service of all our current vehicles for the past 15+ years. They are always up front with needed repairs and do not try to push anything on us. We have also recently used their detailing service for 3 of our vehicles. Boy was it nice to be in a new smelling and looking car again. This service is reasonably priced with other local shops in the area and you get the type of service as with their service department. Cant wait until we need to purchase another new vehicle, we will definitely be here!! More
by lbernardjr
Employees Worked With
Kevin Manning
November 02, 2016
Exceptional Customer Service I had bought my previous car from this dealership in 2009. It ran like a charm right up to today. I decided to purchase another car from them and, a I had bought my previous car from this dealership in 2009. It ran like a charm right up to today. I decided to purchase another car from them and, again, received outstanding customer service from Bill and Dan. Bill went through every aspect of the 2016 Ford Focus I was buying. He was so pleasant and had the patience of a saint explaining everything to me regarding my new car. He even put in my new floor mats for me!!! Everyone at Harbro treats you like you're their best friend. I always get my car serviced there and they act the same way. I would recommend Harbro to anyone. The service is wonderful and the car's are top notch. More
by Buddybarb
Employees Worked With
Dan Brinkley, Bill Morrissey
November 02, 2016
My best car-buying experience so far Thrilled about my new Ford Focus, and will be coming back in a couple months to replace our family minivan. Mike Hare was friendly, informative, accom Thrilled about my new Ford Focus, and will be coming back in a couple months to replace our family minivan. Mike Hare was friendly, informative, accommodating... Top notch experience. Nice selection, great prices, friendly staff, and absolutely no-pressure sales process. AND, a service team to support my needs going forward. Love it. More
by moeB
Employees Worked With
October 27, 2016
pleasent, helpful, awesome people to deal with. Mark, Mike, an Dan perfect gentlemen. Very helpful and pleasent. I had such a pleasent experience with them, no pressure. Being a single woman I d Mark, Mike, an Dan perfect gentlemen. Very helpful and pleasent. I had such a pleasent experience with them, no pressure. Being a single woman I did not feel like they tried to take advantage of that. They understood and worked with me till my son in law could be with me. I love my new vehicle and will go back with friends and family. 👍🏻thumbs up to the best guys ever. Thank you all More
by 2012chevytraverse
October 15, 2016
The staff and services provided at Harbro are top notch. Earlier this year, I purchased two beautiful used cars at Harbro at their Northbridge dealership. Rick and other sales staff were most helpful, and p Earlier this year, I purchased two beautiful used cars at Harbro at their Northbridge dealership. Rick and other sales staff were most helpful, and patient, as they guided me through this process. Followup visits for service to both vehicles were very satisfying, and the work done was thorough and complete. Kudos to Mike and Mark and all of their staff as they strive to give their clientele the best sales and service deals that they can offer. More
by John
October 15, 2016
Another great car buying experience! This is my second time buying from Harbro. My wife and I both purchased vehicles 5 years ago and we both had a great experience. Needing a new car a This is my second time buying from Harbro. My wife and I both purchased vehicles 5 years ago and we both had a great experience. Needing a new car again l came back to Harbro. Again they had the exact car I was looking for at a good price but this time the experience was even better. I had to do nothing but sign and drive away. Harbro did everything for me from getting the loan at my bank to informing my insurance company to registering the car - I had to do nothing! I highly recommend this dealer next time you are looking for a vehicle. More
by M&R H.
October 13, 2016
Good Experience My recent experience was very pleasing and I am very happy to say it was my best yet. Kevin in service was responsive to my concerns and knowledgeable My recent experience was very pleasing and I am very happy to say it was my best yet. Kevin in service was responsive to my concerns and knowledgeable about my repairs, they completed the work in the time frame they said they would. The rental car was clean and zippy. Overall very pleased. Thank you Kevin and Mike! More
by Stacry54
October 11, 2016
Very Positive Experience. Dave was a life saver. After weeks of searching on my own, he was able to find vehicle we wanted, and the process was smooth and painless. I highly Dave was a life saver. After weeks of searching on my own, he was able to find vehicle we wanted, and the process was smooth and painless. I highly recommend Dave Malo if you are looking to purchase a newer vehicle. Tell him want you want, and he will find it for you. Thank you. More
by Louise
Employees Worked With
Dave Malo
