Harbro Sales & Service Inc

Harbro Sales & Service Inc
546 Providence Rd. / 103 Worcester Rd.
Whitinsville / Webster, Massachusetts 01588

Sales: (508) 234-6767
Service: (508) 234-6262
Parts: (508) 234-6262

Manufacturer: Used Car Dealer


Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
30 Day Satisfaction Buy-Back Promise with any vehicle purchase. "Love it or Leave it to Us"
Free Coffee
24 Hour Surveillance
After Hours Drop-Off
After Hours Drop-Off
Customer Lounge Area
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Rental Car Service Onsite
Rental Car Service Onsite
Shuttle Service
Shuttle Service
Television
Television

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
327 Reviews
Harbro Sales & Service Inc

Overall Score: 5 Star Rating4.9









About Harbro Sales & Service Inc
Certified: Harbro Sales & Service Inc
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Harbro Sales & Service Inc has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for used vehicle inquiries.

About Harbro Sales & Service Inc
dealerrater.com 2010, AND 2011 Used Car Dealer of the Year

Massachusetts Independent Auto Dealers Association (MIADA)
2009 Quality Dealer of the Year.

Industry Exclusive 30 Day Satisfaction Buy-Back Promise on every vehicle sold

First NIADA Certified Master Dealer in New England

Trusted by thousands of satisfied clients since 1973

Even if you don't buy your next vehicle from Harbro, we ask you to demand that other dealers give you a satisfaction promise similar to what we offer. Maybe together we can change the Used Car industry for the better.

Since 1973 our mission has been simple:
"To change the way people feel about used cars and used car dealers, by treating other people the way we would want to be treated"


Sd2pollock
5/20/2012 3:04:42 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Waters

My Review of Harbro Sales & Service Inc:
We were referred to Harbro by previous customer looking for a first car for my daughter which was inexpensive and economical. The staff in Webster were very friendly and helpful.

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trichards018
5/16/2012 3:25:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Malo

My Review of Harbro Sales & Service Inc:
We bought 2 cars there in one week. I'll never use another dealership. There's no pressure or haggling there and I really feel like he did his best to get us a great deal.... and he did!

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timostheos
5/8/2012 2:17:22 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim

My Review of Harbro Sales & Service Inc:
4th vehicle bought from this dealership. Every experience has been great. From the sales people to the service department everyone is friendly, helpful, and honest. The prices are fair. They always seem to have great vehicles on the lot. This is the best used car dealership around.

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angeloverhvn
5/2/2012 11:05:40 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Harbro Sales & Service Inc:
IT was a friendly dealership my car had troubles but they backed up everything up with what they said they would .And they continue to be help to me every day.

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Nkanter50
4/30/2012 4:45:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark, Dave, Heather, Dave in Serv., Jeff

My Review of Harbro Sales & Service Inc:
I am so happy with my car.
When I want to get somewhere, it responds like a racing bike. If I just want to float or Cruz, it's certainly a quiet, heavy limousine.
When I arrived at Harbro, I had a chance to sense the goings-on beyond the sitting area. After sipping some of my individually, custom brewed coffee I stated to the secretary that I was "not getting a sliming feeling from this place".
She smiled and said, "Thank you. We appreciate that."
After another moment, "Mark" (the buyer and part owner), came out and shook my hand. I told which car I was interested in and asked where he got it. He said, "I got it from a dealership at the Auction. -Let me show you.....".
We went directly outside and he proceeded whipping open the doors, trunk, doors, and hood, directing me to feel and look in an acute manner for any previously done bodywork.
"Wow", I said, "Where did you learn this ?" He shrugged and said, "I've been doing it since I was eleven. This was my father's and uncle's dealership. I'm very fussy about what we sell."

He also pointed out that the previous owner had taken very good care of the car because the interior was immaculate and the tires were great condition; not having ever run them ragged.

If you want to have a great used car buying experience go to Harbro in Whitinsville, MA

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snegrotti
4/29/2012 7:45:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Burrows

My Review of Harbro Sales & Service Inc:
Wonderful experience and cannot complain about one thing! This was the easiest car I have ever purchased and from the others we visited, it by far exceeded all expectations. I will go back and would refer anyone!

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ilovemychug
4/28/2012 11:32:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: dave, heather

My Review of Harbro Sales & Service Inc:
it was time to finance my first car, and i had looked around to many different places. every dealership i went to had tried to scam/put a lot of pressure on/ me, and i could tell they didn't care about me being happy and satisfied, just about making the sale. i was sitting in one dealership for over 3 hours! once i discovered harbro, i entered my financial information into the form online while i was at work, was approved with great rates and payments by the time i got there after work, and was greeted by genuinely happy people. dave was very helpful with the many questions i had, and heather created the awesome binder with answers to all and any questions i may have had remaining after i left, along with compiling all of the excessive paperwork that is necessary. i went there on a monday, and was driving away in my new chevy cobalt that wednesday. thursday i got a call from dave making sure i was entirely happy with my purchase, and friday i got a thank you card in the mail with a free oil change certificate. everyone here is completely dedicated to making sure you are 150% happy with everything involved in the car buying process, and dave was wonderful to work with. thank you harbro!!

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straywoo
4/28/2012 7:04:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave,Heather,Tim

My Review of Harbro Sales & Service Inc:
From the moment I walked through the door everyone was courteous and very professional. They were eager to help me in finding the right car. When it came to financing the vehicle I was pointed in the proper direction and helped in attaining the proper documents. Thank you everyone for all your hard efforts and look forward to doing business with you in the future.

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catdart
4/25/2012 6:10:21 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: david malo

My Review of Harbro Sales & Service Inc:
i had a great experience dealing with david malo at harbro of whitinsville he knew exactly what kind of car i was looking for and i was driving my smart car within 2 weeks. he got me the payment i was looking for and the car i love. i would recommend david and all the crew at harbro to all my friends and family that are looking for a good car at a great price!

kelley jodoin

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etaylor76
4/21/2012 11:07:29 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Malo

My Review of Harbro Sales & Service Inc:
I went to Harbro to look for a used vehicle to replace my previous car after its engine had died, and Dave went far beyond my expectations in getting me a great deal on a 2008 Chevy Impala. Not only did he help me out in getting the deal that I did, but he was able to work with the credit union they use for financing to get the rest of my previous vehicle loan rolled over into the new financing. I was very pleased with my experience in dealing with Harbro. The quality of the vehicles, the prices, and the customer service are all great.

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