Hardin Buick GMC - Service Center

Very professional and we do everything is easyVery professional and we do everything is easy professional and we do everything is easy More

My 2022 Buick Envision showed an alert stating 'Service Suspension System .' At first I ignored the warning. Since I just leased the vehicle in May, I thought it was safe. As the alert persisted I contacte Suspension System .' At first I ignored the warning. Since I just leased the vehicle in May, I thought it was safe. As the alert persisted I contacted the dealership and made an appointment. Unfortunately a part was needed and had to come back. The first return appointment conflicted with my schedule. Another appointment was made but weeks later. This time the cat had to stay at the dealership for 3 days and no replacement vehicle was offered. Instead I was ubered home (actually Lyft). Returning to the dealership 3 days later and had to pay for the part $100+. The car has less than 5,000 miles and was a leftover from 2022. The car spent months on the dealership's lot but when the problem was identified (rodent damage) it was my fault. The damage caused by rodents could have been from rats or squirrels who reside adjacent to the dealership. More

Seamless, friendly, communication was excellent. They had me taken care of, the service lender was available for me to use and they made my repairs quickly. They had me taken care of, the service lender was available for me to use and they made my repairs quickly. More

Fast & good service. Dropped truck off with keys in overnight box & car was ready the next day before lunch Dropped truck off with keys in overnight box & car was ready the next day before lunch More

Timely service. Very professional. They kept me informed while I waited in their very comfortable customer lounge. Very professional. They kept me informed while I waited in their very comfortable customer lounge. More

Scheduled an 8:30am appointment for oil change which took 4 hrs to complete. Then was given an hour's notice to pick up truck before closing. 4 hrs to complete. Then was given an hour's notice to pick up truck before closing. More

They took care of my truck. They did a good job Thank you guys a lot They did a good job Thank you guys a lot More

Jesse was very helpful, informative and friendly. Jesse explained possible issues in detail and offered ways to help diagnose and resolve it. Jesse explained possible issues in detail and offered ways to help diagnose and resolve it. More

Excellent No They found another problem and fixed it. I have said everything I am going to. I have said everything I am going to. More

I was attended to quickly and my truck was serviced in a reasonable time. I was attended to quickly by Justin and my truck was serviced in a reasonable time. reasonable time. I was attended to quickly by Justin and my truck was serviced in a reasonable time. More